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Customer Ratings & Reviews

Your price for this item is $128.99
The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16150 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 16,154 reviews
  • Rated 5 out of 5 stars

    Makes up for the mistakes of the 1st generation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has withstood my wrath thus far, only downside is if your motherboard is a certain age the USB Bluetooth adapter for Xbox controllers becomes necessary. Otherwise, if you're playing wired then you're good to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent revision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had and still use the original Elite controller (that one is now used on my desktop). This controller lives up to the reputation of the original and improves it. It's lighter yet more substantial when you are holding it. It has excellent battery life, and the feel of all the keys are mostly solid. I love the new size of the back paddles. Before I was always hitting them when I sat the controller down (which is a pretty big deal when watching Netflix or OneGuide video content). This one, I haven't registered a key press at all when I sit the controller down. Also, I love the charging stand. I keep the stand in my case and just charge when I'm not using it for a day or so. The case is a well designed accessory. +5 stars What I don't like, the built in batteries. I fear that eventually burn in memory will present as an issues, and I won't be able to replace the batteries -- Minus .5 stars. I also think this controller is priced too high -- Minus .5 stars. Other thoughts -- some have said the build quality is still an issue, particularly from units bought from BestBuy. I can say, I haven't had a single issue with build quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're delighted that you feel it's an improvement on the original Elite, and that you're enjoying using it. The battery in the controller is a premium internal battery that is designed to hold its full charge for over two years with minimal degradation. If you experience an issue with the internal battery, we recommend contacting Xbox Support here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gift for husband

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. No complaints Got it on a good deal with my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best controller out there today

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the controller is expensive, the build quality and customization makes it well worth it. Once you use this controller, all other controllers will feel like cheap pieces of plastic. They’ve finally fixed the bumper issue that’s plagued Xbox one controllers from the beginning. The amount of customization you have is incredible. You can assign a button to be a shift toggle that turns other buttons to become other buttons. You adjust your triggers to 3 different settings allowing you to pull the trigger faster since they’ll be less travel. You can even adjust the thumbstick tension. On top of all that it comes with changeable D-Pad, analog sticks, and paddles. All this is packed into a nice case that allows you to charge the controller. The cradle can be removed if you so choose and you can change the controller while playing by plugging the USB-C straight into the controller. Some people won’t like the fact that you can’t change the batteries but I’ve been getting easily 40-60 hours of battery life per charge. And on a final note, you can assign button profiles to the controller and can easily swap between 3 of them this time around instead of 2. There’s even a default setting so there’s technically 4 hot-swappable profiles. Overall I highly recommend this controller to anyone who enjoys gaming. I honestly think It’ll enhance everyone’s experience, even if there’s a slight learning curve for the paddles. I’d also recommend the Best Buy warranty. The standard warranty is only 90 days and if you’re gonna be spending $180 on a controller I’d spend the extra $20-$30 for the 2 year protection plan. While I haven’t had any trouble with it yet, I’ve seen some people online have problems with theirs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to other gamers. We're glad that its customization features, internal rechargeable battery, and durable construction has made a difference in your gaming. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for precision gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for precision gaming for games such as Call of duty and other shooter genres. This was purchase to replace my original Elite that lasted me 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I’ve been using this Xbox controller since 2020 and I’ll never use another controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding build quality, great controls. Although somewhat pricey, overall a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, much better than the one that came with the Xbox. One thing to notice is that at first it was behaving weirdly with my MacBook and when I connected it to the Xbox it updated and solve the MacBook issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works really well. I play the game a lot so make sure you get the insurance because you have two months tops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and customize, good grip for those sweating gaming sessions. Only thing missing is the good old capture button for pictures and videos, otherwise 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGH QUALITY, GREAT FEEL, VERY CUSTOMIZABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hold this controller once and you’ll immediately feel it’s worth the money, truly. Everything from the grips, to the weight distribution, to the tactile experience of the buttons, triggers, and paddles, all feel absolutely premium. Regular Xbox one controllers will literally feel like junk in your hands from now on...sorry. Of course their are numerous ways to customize it. The brilliant magnet design allows attachments like the joysticks to come off like a dream yet stay firmly attached during aggressive use. The ability to literally dial in the joystick resistance, with the included tool, is just wonderful. I have even removed a joystick and changed the related tension mid-game it’s so easy! The different heights and designs of the joysticks all have real purpose and are genuinely appreciated in various scenarios. So is the changeable distance on the triggers...game changer. Then there’s the software. I have had many controllers that were customize-able with paddles (Think PDP etc). No software is more functional, efficient or effective than Microsoft’s own proprietary accessories app. Changes can be made easily, by almost any age group, and make gaming that much more immersive. Some say that owning this controller won’t make you better but it may make gaming more fun. I think they’re wrong. I think it does both. You ABSOLUTELY DO get a performance boost from higher quality instruments. Otherwise LeBron James would wear slides and Yo-yo Ma would play a washtub bass. Just get this thing so I can stop mixing metaphors- it’s expensive but you’re worth it...and so is this wonderful controller! Happy Gaming! Stay safe - Be kind

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Drew,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're thrilled that it has enhanced your gameplay experience and that you're enjoying its many customization features. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best controller for Xbox I love this thing it does everything tension the sticks for better aimed shots triggers for extra buttons I use mine for melee get it you won’t regret it it feels great in the hand true premium quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox/pc controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox controller, i bought to use on my pc and my xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller, but not durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I really like the feel and functionality of this controller. It has great adjustments, but is not durable at all. Ive only used it for a few weeks and it already has stick drift. Quite a letdown.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 years of constant play . Left joy stick recently got super lose and now I can tighten it . Still works for game play . Overall it’s last longer the other. Controllers I’ve purchased . I plan on purchasing another one .

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller and nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this store because it is great price and easy to return if case you need it, about this controller it is nice weight and fits in hands nicely. I like the position of all the buttons they are easy to reach and use.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Best xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one of these and i absolutely love it, they feel heavy and well made have had absolutely no issues with them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A button not registering

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of these controllers within 4 days of each other, both of them from Gamestop brand new out of the box. Unfortunately both of them were plagued with the same problem. The A button would not register 100% of the time as I discovered while playing Halo. My character would not accurately jump. I went into the controller settings on the dashboard of the Xbox to watch the button feedback while the buttons are being registered. The A button would appear when pressed and disappear while also pressed. All of the other buttons would remain registered and appear on the screen. The A button was the only issue I had with both of these controllers. I'm hoping I was just unlucky and purchased a bad batch. Its a very comfortable controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Eric,

      We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pro controller is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the look to the field this is the whole package. It’s got the right weight the right balance and being able to adjust the tension on the triggers and the thums is awesome. I like that they came out with the white one however I would be great if there were more colors and patterns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment over time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will gladly pay twice as much for this because it is so sturdy. The regular controllers break after a year or two so it is worth the investment. I had the original elite for five years and this one is better in every way.

    I would recommend this to a friend