Customer Ratings & Reviews

So let's address the elite series 2 controller. It does what it should... when there's not issues. It feels great and heck even wanted me to change the thumb sticks. Never thought I'd do that & can see why the underside paddles are great to use. Those things are what make this controller THE CONTROLLER! (3 stars). HOWEVER there SHOULD BE A RECALL! brand new out of the box the A button has a dead zone, if pushed in a way it becomes obvious. I did the swab of a normal controller & noticed at any pushed angle of the button it stilled worked. Not with the series 2 controller though. If I didn't want to blow $200 I'd rip it apart to fix it myself. But it's almost as if the button doesn't line up with the logic board inside the controller when pushed at some angles. Which should never happen, should still work like the cheaper controllers. That's a major failure on Microsoft's part. If it was not for that everything else worked fine, no issues. The joy sticks are cool you can swab out sticks & tune the stiffness or loosen them with provided key. Switch d-pads, etc. You can read the specs. The other picky thing which I can see past is the top grips are a little too much, I personally started getting sweaty palms after one round in a shooter and then the controller almost has this slight sticky feel when warm from just holding it. But it quickly goes away if you air it out between rounds. Wasn't enough to not keep the controller more so than the A button not working. Would love to give this a 5 stars for the product. if it had no known issues, this would be the greatest controller. @ $180 Microsoft your products shouldn't have issues right out from the box. I gave this 3 because it is worth tuning and resolving the small issues for an amazing product that it could be. Now I'm keeping mine, unless it's a total lost after services fail to resolve the issues for me. I've got until May 15th or 18th (got it mailed). Bought this on the 15th from Best Buy, can return & still get the money back. We're talking a defect on Microsoft's behalf not Best Buy. I've got options in services via geek squad or Microsoft's 90 day warranty. Geek squad protection is worth getting on this. Because let's say there wasn't issues and after a year the button and stick got worn out from use. Geek squad will fix or replace the controller. so $40 to keep that $180 feel or in this mess save from owning another $180. GET the 2 year coverage. I normally don't but I knew about the issues other people where having & planned for it. Other than that Best Buy was a total win this time. During this COVID-19 mess they still got my package in the two day window. Great job BB & postal services. I waited until getting my product in the mail before getting the geek squad protection. Only had to make a simple phone call and give my order # and boom the protection was added on, no hassle. Go to any Best Buy for repairs or services. Great! Will be needing it, as it looks. The employees I talked to via the phone or live chat on site. Informative and helpful & knew about the bugs on the controllers, lol must be getting returns on them. I'd give Best buy a solid 5 stars in services. Which impressed me normally it's about eh, they tried. Conclusion: The controller isn't a magical device that makes you a greater gamer but is a NICE controller to own... when it's working that is. That's what's so annoying you want it to be the greatest controller which hopefully Microsoft does too. If you are wanting to buy this WAIT. Allow time for Microsoft to hopefully fix these problems before you buy one and get stuck seeking help to have it fixed yourself. If you manage to get one now, there is limited stock. Get the 2 year coverage, so your not out $200 or more in service repairs & reshipping costs. Hopefully Microsoft comes through and replacement controllers come out. Other than that return them don't waste the money. Like I said I'm only giving it until my return window period.

Great battery life! Always works for me love all the different attachments that come with it

Durable. Exactly what I was looking for. Use it to connect to my pc gaming.

This is a good controller. The customizable things you can do to your button mapping is insanely good for when I want to switch up my settings for the distant toes of competitive games I play.

Great remote this one is actually worth the money. I’m going to go buy one more even though my warranty was accidentally cancelled. it’s all good because if I hadn’t dropped it Hella hard running to get the dog trying to get my food I’d still be gaming still. Even After drop still no stick drift only issue was lt trigger damage won’t work on tier 3 sensitivity still works not perfect. I don’t know the difference from this and the core but I know I like this specific remote please keep this one in stock Best Buy

It’s cool but doesn’t come with the extra pro sticks if you were wondering

Bought this as an open box item hoping there would be no issues. Was I pleasantly surprised. No issues at all. Looks and works just like a brand new controller. Love the fit and interchangeable controls. So far playing has been great.

My son in law loves it. The separate case that it sits in charges the controller and it has different knobs and buttons to change out.

Stick drift ? , naaa had these for years and solid as a rock

Always was a Xbox controller fan love the way the controller feels easy to set up a must buy

If price was no issue, i would highly recommend this controller every time. I love how everything is so customizable, i just wish the full set of paddles came with it at that price

Though a little on the pricey end, i love my elite series controller. The build and quality of the controller is perfect and it’s definitely the best looking and especially best feeling controller I’ve probably ever used. Would recommend to anyone willing to splurge for the best quality you can buy. Definitely do research on if you’re willing to deal with the problems the controller may get over time, mostly just bumpers being unresponsive for some reason. That is the only downside and I wish a newer model would address this problem in the future or else it would really really be a perfect controller.

These are great controllers. The battery life is awesome, i do get about 40hrs of play time if not a little more. I like the customization of the controller, fully mapping buttons yo my preference and has also definitely made my gaming experience much better. The only con to this controller is the price but they last do much longer. I currently have 3 of them, 1 for each of my consoles and my oldest one is around 5-6 years old and still no issues. I woulf definitely recommend even if have to save up a little longer for it.

very good, just missing hollow effect and mouse click bot, also wish had better latency

This is a great controller. Customizable in many ways, with my fav being the ability to make the triggers into hair triggers with a simple switch on the bottom of the controller. I love that it's rechargeable and contains the built-in charger in the carrying case.

Amazing Controller feel and grip. Has a 3 step Variable trigger throw for ease of use and sub-second timing for where it counts. Wireless and Wired, comes with a cery nice controller color matched cable. This is just an awesome controller all around. REMEMBER buying this controller only is the controller itself. The paddles, different height thumbsticks, and D-pad change outs ARE NOT INCLUDED. So after purchasing i highly recommend buying a elite controller kit online. Found one that was a perfect paint match for the red controller.

Ended up returning due to inability to find paddles locally however, this was a very nice controller. If the opportunity arises, I'll grab one again and throw some paddles on it.

I bought this one after my fist Elite Series 2 started suffering from runaway thumbstick and unresponsive right bumper after 2 years of steady use. Since i already had all the additional accessories from my first controller, there was no need to buy the full set again. I would give this controller 5 stars, but it’s known to suffer from a limited lifespan. Other than that, the feel and performace of the buttons and paddles are still my choice compared to other controllers.

9/10. Works good as long as you arent to hard on it keys get stuck

Recharge with usb-c was one thing i wanted from a first party xbox controller and finally there is one. Best controller