Customer Ratings & Reviews

Hardware - 5/5 Software - 3/5 Would have been an easy 5/5 overall but the software for windows pc is so lackluster. You have extra buttons on the back of the controller but you cant map them to anything other than standard controller buttons. Even on xbox you can make them open apps or toggle mic etc. Makes no sense they wouldnt expand that functionality on the pc with hot keys or mouse clicks etc. The whole reason i bought it was to use the back buttons for discord push to talk and mute/deafen buttons so when i play games using the controller i dont have to push a button on my keyboard while holding onto the controller. I did eventually get it to work but i had to buy a 3rd party app to do it because microsoft has limited the functionality of what could be super useful macro keys or programmable buttons. Quality is solid and the adustments to thumbsticks and triggers are well designed.

Very good, exactly what I needed. Was an open box and it is still great

Best premium xbox controller without the Hall effect joysticks. The materials that dampened the plastic cheap feel. Iconic xbox controller hand position. Not worth the regular price. Wait for a sale or open box.

Great controller. Fits your hand better than the original.

Excellent battery life, nice and smooth handling. My only complaint is that the the RB stopped working after about 7 months, luckily i had it under warranty and got a free replacement.

Love the controller the only ive ever had with these are the rubber coming off the graips

For the price its amazing. Especially if you already have spare paddles and joysticks highly recommend this over the 200+ elite controller. Also, in more colors than black? Say less!!!

Great deal for the core and good color. At the time I bought this it was the best deal

This new controller is fantastic. It has lots of extra features not available on the regular controllers and the battery life is amazing

Great quality, easy to use and I love how accurate it is while using it.

This controller is amazing, really makes a difference in one's gaming experience. I highly recommend this product for casual or even competitive gaming.

So let's address the elite series 2 controller. It does what it should... when there's not issues. It feels great and heck even wanted me to change the thumb sticks. Never thought I'd do that & can see why the underside paddles are great to use. Those things are what make this controller THE CONTROLLER! (3 stars). HOWEVER there SHOULD BE A RECALL! brand new out of the box the A button has a dead zone, if pushed in a way it becomes obvious. I did the swab of a normal controller & noticed at any pushed angle of the button it stilled worked. Not with the series 2 controller though. If I didn't want to blow $200 I'd rip it apart to fix it myself. But it's almost as if the button doesn't line up with the logic board inside the controller when pushed at some angles. Which should never happen, should still work like the cheaper controllers. That's a major failure on Microsoft's part. If it was not for that everything else worked fine, no issues. The joy sticks are cool you can swab out sticks & tune the stiffness or loosen them with provided key. Switch d-pads, etc. You can read the specs. The other picky thing which I can see past is the top grips are a little too much, I personally started getting sweaty palms after one round in a shooter and then the controller almost has this slight sticky feel when warm from just holding it. But it quickly goes away if you air it out between rounds. Wasn't enough to not keep the controller more so than the A button not working. Would love to give this a 5 stars for the product. if it had no known issues, this would be the greatest controller. @ $180 Microsoft your products shouldn't have issues right out from the box. I gave this 3 because it is worth tuning and resolving the small issues for an amazing product that it could be. Now I'm keeping mine, unless it's a total lost after services fail to resolve the issues for me. I've got until May 15th or 18th (got it mailed). Bought this on the 15th from Best Buy, can return & still get the money back. We're talking a defect on Microsoft's behalf not Best Buy. I've got options in services via geek squad or Microsoft's 90 day warranty. Geek squad protection is worth getting on this. Because let's say there wasn't issues and after a year the button and stick got worn out from use. Geek squad will fix or replace the controller. so $40 to keep that $180 feel or in this mess save from owning another $180. GET the 2 year coverage. I normally don't but I knew about the issues other people where having & planned for it. Other than that Best Buy was a total win this time. During this COVID-19 mess they still got my package in the two day window. Great job BB & postal services. I waited until getting my product in the mail before getting the geek squad protection. Only had to make a simple phone call and give my order # and boom the protection was added on, no hassle. Go to any Best Buy for repairs or services. Great! Will be needing it, as it looks. The employees I talked to via the phone or live chat on site. Informative and helpful & knew about the bugs on the controllers, lol must be getting returns on them. I'd give Best buy a solid 5 stars in services. Which impressed me normally it's about eh, they tried. Conclusion: The controller isn't a magical device that makes you a greater gamer but is a NICE controller to own... when it's working that is. That's what's so annoying you want it to be the greatest controller which hopefully Microsoft does too. If you are wanting to buy this WAIT. Allow time for Microsoft to hopefully fix these problems before you buy one and get stuck seeking help to have it fixed yourself. If you manage to get one now, there is limited stock. Get the 2 year coverage, so your not out $200 or more in service repairs & reshipping costs. Hopefully Microsoft comes through and replacement controllers come out. Other than that return them don't waste the money. Like I said I'm only giving it until my return window period.

My favorite controller I’ve ever had. Awesome for any game, from Elden ring to Call of Duty

Microsoft makes a good produce with this as the additional buttons on the back (the paddles) allows you more range of activities within games. the weight and the feel of this is very good. the only reason why I don't give this 5 stars is because as with the Elite Series 1, the Elite Series 2 ends up malfunctioning after heavy usage. I do not slam or throw my controller so I know it isn't from mishandling. with my current Elite Series 2, I've been using the Left and Right Bumpers a lot (with NFS Unbound) and the Right Bumper is not less responsive than it initially was. If Microsoft starts using more durable materials then it will be an easy 5 star rating.

Great controller. I bought it in the cyber monday promotion. Worth the money.

Excellent controller, my boyfriend loves it and uses it always!!

This was a gift for my 17-year-old son. He says, “It’s great!”

First controller I bought had a joystick that was crooked, (open box special) upon returning they quickly swapped me out for one that was not defective.

I've had this controller for about 3 weeks nlw with no issues at all. I have also owned at least two scuf controllers and each scuf controller had issues at least 1 week aster use. This controller sensitivity is excellent and the adjustable triggers makes it great for Call of Duty and Warzone. The back paddles uses an app to configure them how you would like and is a very easy to use. This controller quality wise is better than any scuf or console controller i have ever used. I use this for my PC and dont own an Xbox Series X or S although for PC this controller is a beast. For quality this controller beats anything out right now. I know that PS is coming out with its own controller with back paddles, but from early reports is going to be significantly more expensive than this controller. If the Elite controller ever starts experiencing issues, i may give the PS controller a try.

It is Great product works wonderfully was easy to get