Customer Ratings & Reviews

Love this controller. Feels very comfy and quality in your hands

Love the controller. I have had everything except the scuff controller. I am a heavy gamer and use the controller for games like Fortnite, destiny and gta5. The response is snappy and I can change out the joysticks at any time depending on what game I play. The p1-p4 buttons on the back are comfortable and even if you drop it the don't fall off. The settings for the controller on the Xbox are simple for anyone to understand and yet as complicated as you want it. You can adjust the curve set presets for different games and many or other people. I only gave it 4 stars because the click on the left joystick just went out on me. I have been gaming for 5 months between me and my 3 kids for probably 5 hours give or take and it held up better then any other controller I owned. It is covered under warranty so I am getting it fixed but I would definitely and I am going to buy another.

These are good for what they are. The controller itself is a bit heavy. The sticks have very bad stick drift after just a few months.

I love this controller and I've been through a couple. For me it's less about the panels than the sheer weight of it which seems right in my hands for all the gaming I do. Elite controllers have earned a reputation for falling apart over time, especially having sticky buttons, rubber grips that unglue, etc. Best buy has made this so easy with their two year protection which I definitely bought this time on both the controllers I bought. And I'm glad I did because about 15 months in I'm about to bring mine back to the store. Because there's nothing worse than having sticky buttons on a dragon's about to decimate you.

Bought the controller when it first released. Approve of the feel and back panels. Unfortunately, the left Thumb Stick lost its clicking, most likely due to overuse/user. Fortunately, purchased the Geek Squad Protection and was able to get a replacement back in August 2020; had to purchase a new Geek Squad Protection plan that was higher than the original price :(

Feels great, looks great. Easily the worst controller I've ever used. If it was $20 I would be irritated, but $200? Buttons don't work, stick drift, and rubber grips WILL peel off over time. It really is shocking they are still selling this.

Excellent controller. Very smooth when playing. No issues

Even without all the accessories this controller hands down the best

Great controller enhances my game play would always recommend

Great value. I use this on my PC and it works perfect. The built in rechargeable batteries last all day.

Great controller, love the fact you can adjust the triggers all around a good buy

Bought for my nephew and he loves it! Says he feel like a true gamer now. Haven’t heard a complaint from him.

This is my second one, and while it’s a great controller with outstanding features and battery life, I’m not sold on the longevity. The left bumper on my old one became unreliable and I hadn’t bought the protection plan on it and it was out of warranty. Since we’re now Best Buy Total members, the 2 year protection plan is included so I feel better about buying another one now.

Good controller! Could be a user issue, but much heavier than PS5. Wears on my knuckles, BUT it’s pure quality.

Love is. . The feel. . The weight. . The color. .

Christmas Gift for my husband. He will love it. His current one is literally falling apart.

I recently purchased the Xbox controller, and I must say it offers exceptional build quality and premium materials. The controller feels robust and comfortable in hand, and the adjustable trigger settings enhance the gaming experience. The included case is a nice touch, keeping it protected on the go. However, my experience hasn't been flawless. I've had to return it a few times due to joystick drifting issues, which is quite frustrating. Additionally, the controller comes with a premium price tag, which may be a deterrent for some buyers. In summary, the Xbox controller boasts impressive build quality, materials, and design, but the recurring joystick drifting and the high cost make it a mixed investment.

From my grandson - I love the elite series 2 controller! The case it comes with works really well and is very high quality and protective. It's very convenient that I can charge it in the case. The charger is very long to and can be used while playing. The buttons and customizations are very cool too. It adds a different feel to gaming when using the extra buttons and customizations. 10 out of 10 controller!

The only thing stopping me giving this a 5/5 is Microsofts poor QC on these controllers. The bumpers or buttons will end up always going out on you. Other than that they're excellent controllers

Satisfied customer here, happy with the product and service