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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16721 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 16,721 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super comfortable to hold, with a great ergonomic design that allows for extended gaming sessions without any discomfort. The buttons are responsive and perfectly placed, providing precise control over your games. The thumbsticks give just the right amount of resistance, offering smooth and accurate movement. And let's not forget about the rumble feature that adds an extra layer of immersion to your gaming experience. Whether you're playing action-packed shooters or engaging in fast-paced sports games, the Xbox controller delivers unmatched performance. It's a must-have accessory for any serious gamer!

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bumpers Gave Out in the first 6 months we got the control, but overall i would recommend make sure to buy insurance

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but it got a problem with stick drift. It’s doesn’t make it unusable but it’s annoying. Overall really good controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and i hate the controler that comes with the Xbox because it uses batteries. This feels more premium than the original too. I use the back pads for fps games but even if you dont use them its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller the only ive ever had with these are the rubber coming off the graips

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointing Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new controller from Best Buy hoping to resolve the stick drift issues I had with my previous controller. However, my experience with the new controller right out of the box has been quite disappointing. Upon opening the box and plugging in the controller, I immediately noticed a significant stick drift problem. The analog stick would constantly move downwards and to the left, even when I wasn't touching it. This stick drift was so severe that it caused my screen to continuously scroll in those directions without any input from me. Considering the issues I had with my previous controller, I expected the replacement to work flawlessly. Unfortunately, the stick drift on this new controller was even worse than before, making it virtually unusable for gaming. As a customer, it is disheartening to encounter such a fundamental flaw in a brand new product. I believe it reflects poorly on the quality control and assurance measures of the store and the manufacturer. I would urge Best Buy to take note of these issues and ensure that the controllers they sell are thoroughly tested and free from defects before they reach the customers. I hope that this feedback helps them improve their product offerings and provide a better experience for future customers. Overall, my experience with the new controller purchased from Best Buy was highly unsatisfactory due to the persistent stick drift issues. I would recommend potential buyers to exercise caution and thoroughly test the controller before making a purchase to avoid similar disappointments.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Feels nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels better than other controllers i have used before. I’m super into fighting fames though and the D-Pad is something I’m trying to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what a controller is supposed to do control a game but wait it has extra buttons! Kidding it does the same thing as a cheapo that comes with your console and if you are sweaty enough to need the ability to adjust your joystick resistance or your trigger engagement/pull distance than this is 100% for you

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Xbox elites

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler very versatile for every user, only downside is that it is a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller used it twice so far still work so that’s good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming controls

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller Ive purchased for gaming , love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the core and good color. At the time I bought this it was the best deal

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Incredible piece of hardware... if you need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You probably don't need this controller. It costs as much as a new Xbox these days, and doesn't really do much differently than the standard Xbox One controller. It is clearly built like a tank and is a very impressive piece of engineering... but you probably won't find it worth the price of admission.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dennis,

      Thank you for sharing your perspective on Xbox Elite Wireless Controller Series 2. It's true, the Elite Series 2 isn't for everybody -- it's been designed with the most passionate gamers in mind, especially those who play competitively. But if you're looking for the ultimate in construction, durability, and customization, we hope you'll agree it's hard to beat.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If its available buy it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open box excellent and it was like I purchased it brand new. It was nice getting a significant discount for something that appears to be barely used. It works well with my Xbox One X and my Dell gaming laptop and I am glad I purchased it to replace my 1st gen Elite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates smooth and actually feels solid in your hand. Also like that its rechargeable

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever, I enjoy the option of not having to spend more for the paddles when the paddles aren’t ever the issue. The customization is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy. Especially at the sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite 1. After many years of use the rubber grips we’re beginning to peel away. I was anxious for an upgrade. So glad I did. It is a fabulous controller. Main reason I jumped was the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewed Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller in perfect condition to be a renewed one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OEM upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than any other generation. Used all controllers from original Xbox, Xbox 360, Xbox One S, Xbox One X and Xbox Series X. This one is great!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    I want to keep loving it buttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and want to keep on loving it been through 5 or because of a button always failing or stuck drift. For the price I really wish Microsoft would address this. Luckly best buy warranty helps

    I would recommend this to a friend