Customer Ratings & Reviews

I had 2 Elite Series 1 controllers. Both lasted about a year before the sticks had uncontrollable drift with no way to fix them. Xbox doesn’t warranty them so I’m a little worried I just spent $179 for a 1 year controller again. Ultimately not worth it so far but I’ll update it later once I’ve had it longer.

Its good when it get low u get a delay easy to connect the don’t got a clip button which i think it’s a downgrade

I only still get these because they are only $60 to replace the warranty every 2 years. They fall apart quick and the software prevents proper movement sometimes

Great feel. Improves accuracy. Many different ways to customize it.

100 dollars cheaper than my scuff and way nicer! Absolutely worth the money

Really good controller , really worth it but big hand matter

VERY GOOD PROUDUCT AND APPRICATE BEST BUY FOR PROVDING IT. THANK YOU

Love it dose all I need it to and more looks good to

I bought my elite series 2 on open box(condition excellent) which means it should be like new but opened. My rating is not for the controller itself but the condition it showed up in. Controller works great but when I got the controller it was dirty and clearly BB’s inspection team did not clean the controller before shipping. It had dirt or possibly chocolate on the rubber grips and in the controller creases. All of the thumb sticks were dirty and the controller is already a finger print magnet but it had greasy stains on the surface. Once I connected the controller and verified everything functioned properly I cleaned it myself like new. I’ve bought plenty of open box items from BB this was the first time I received something in that condition.

Sturdy Gamepad very well built. Very Aesthetically pleasing. Unfortunately 1 of my buttons don't respond.

Good product and quantity service I’m highly recommended

Don’t buy the care plan on open-box! Was delivered a defective controller that: •someone had obviously pried open. •Left trigger didnt have vibration •Left bumper didn’t work at all Contacted support was blown off, told to contact “sales” no contact or transfer, ended the chat. So I finally make it to a store 3hrs away. And was blown off by the in-store rep when i explained the situation. Forced to get blue one aaand pay the difference!! TRASH CUSTOMER SERVICE!

Paid full price, received open box. Not happy. Package was clearly opened(sealing tape cut) , items moved in box(used?)hoping controller works as i will not have time to replace before giving as a gift.

The controller works great. But the grip on the controller has peeled off the bottom of the unit. It seems the Microsoft has not firgured out how to fix that from the series one. I do not recommend this controller, untill the grip problem is remedied.

Awesome controller! Better than the one I normally use! Only downfall is it doesn’t come want the triggers but it’s fine ❤️

Good Controller thumb sticks Axis need to have stronger Components Two months of gaming thumb stick issues Great Amazing casual playing player. Not for Competitor gamers for the control of the last

Been watching this for a while and it was finally cheap enough to actually make it worth buying. The controller is cool and definitely takes some getting used to because it’s heavier and has paddles on back unlike the regular Xbox controllers you also don’t need batteries because it’s rechargeable. I definitely recommend pay better with this controller also.

Very good quality would recommend but would buy the other stuff to get the full experience

A great controller but sadly, the left stick still drift badly like the last version. Won't be buying this anymore. Wasted too much money on these useless builds.

Was suppose to be in excellent condition and was not front rubber grip is peeling not all the correct pieces in the box it has the wrong joystick attachments in the box has double of one and one and because of that missing the short concave joystick