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Customer reviews

Rating 4.4 out of 5 stars with 16750 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 16,750 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this controller. He uses it to help him modify his aim in shooting games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for my twins. They lost their minds. They said they are so much nicer than the generic controllers. Definitely worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but still over priced. Sent in for warranty twice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best video game controller on the market and a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first elite controller and loved it so I was excited to get his new, version 2. It feels nicer than the first one and has been awesome to play with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, the settings to change the sensitivity work well and being able to change accordingly to playstyle is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has everything i need at great prices!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    The best Xbox controller hands down!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stick drift and zero build quality issues at all! It’s a great controller!

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy at your own risk. I bought this controller a year ago. The first one I got had an inconsistent A button. I returned it for a replacement to Best Buy. The replacement had the same issue. I mapped the A button to another button and was able to deal with it for a while. I sent it back to MS for repair. They had it for 2 weeks when it came back, same issue. Then it started to just turn off in the middle of a game. This happens at least once a week now even when the controller has a full battery. This would be a great controller if it wasn't so unreliable. I will say when the controller works it is great. Best controller I've ever used, unfortunately it doesn't always work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best in the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun time, game time , this controller is You time over them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best video game purchase ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've tired of having to replace worn out remotes every couple months than spring for this. Still works as well as the day we got it

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one controller and had major stick drift right out of the box. Returned and exchanged 1 week later and still had and am having stick drift issues. Controller feels great in hand but for $200 should not be havibg any issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Xbox Controller / Questionable reliability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome, but do yourself a favor & get some kind of extended warranty. Tends to wear out quickly. I've replaced a couple over the past 2 yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this controller over the standard version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, price was really good for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Extremely defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hyped when this controller was announced @ E3. I couldn’t wait to upgrade from my gen 1 Elite controller. Maybe I should of waited longer... This controller has got to be the most expensive junk I have ever used. If you are a competitive gamer I.e. play PRO AM or above this thing could cost you everything. Don’t be fooled by the 5 star reviews, No disrespect but a lot of the reviews for this are from average to medicore gamers, Impressed by Battery life. Let’s start with the fact that the sticks had terrible drift right out the box. Number 2. If you play competitive chances are you want your button presses to register, NOPE!! It’s literally a 50/50 you get button registry. Number 3 isn’t that big but the internal battery can’t be removed. It’s gotten to the point now, I play with my Gen 1 or my Scuff for reliability. Really hoping they fix this thing the potential was really there. It’s feels really good in your hand and trigger pulls feel nice but, hey at least you can play wireless for 3 days without a charge. *Microsoft Priorities smh.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with thumbstick drift and the buttons on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it! This is the first more expensive controller he has had and he says "its awesome" i'll take his word as im not a gamer. My older son wants one now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that your son thinks the Xbox Elite Series 2 Controller is "awesome." Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product like it when lay on the couch with this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller would recommend buying i’ve already got 2

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy then the original controller but really smooth at using

    I would recommend this to a friend