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Customer reviews

Rating 4.4 out of 5 stars with 16753 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 16,753 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to get you into the elite world of controllers. Customize how you want it.

    I would recommend this to a friend
  • Cons mentioned:
    A button, Button quality

    Rated 1 out of 5 stars

    Very disappointing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As excited as I was to finally get an Xbox Elite controller, I have not ever been more disappointed by a controller in my life. This is the night I received it, and I am already having issues with it. The A button gets stuck so much, and this is a common issue as it appears in other reviews. Microsoft created a flawed controller that isn't worth half its price. The proof is in the reviews as consumers prefer the Fusion wired controller over this Elite series 2 controller. Even the regular stock controller feel more comfortable, and that's pretty sad to say as they are proven to be cheaply made. I will be looking forward to just convert to PC gaming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used, I have heard of it having issues with the bumpers breaking but mine has been fine for months now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for competitive gamers!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller you can ever buy. Feels great, sturdy, you can just about do everything with it. It’s the perfect controller for competitive gaming

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ortega,

      We're glad that your new Xbox Elite Wireless Controller Series 2 has given you a competitive edge. It's great to hear that its sturdy construction has made it a perfect controller for you; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to replace my busted controller. Loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller for X Box Series S system.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for wireless players for X BOX Series S. One may imagine investing in one to play the X BOX

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned. Not worth $200 for me. Maybe for pros.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it for 2 weeks. My left hand didn't like using all the paddles. I tried the extra thumbsticks but didn't have a use for them. I like how easy it is to hot map buttons (make the A button do what the X button does, for example) My favorite part of this controller is the hairpin trigger adjustment. Other than that... I didn't sit well knowing I paid $200 for a controller and I barely used all it's features. I went back to my regular red controller ☺ I'll leave this one for the pros.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy playing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my first Elite controller and I loved it. With all the features it has, and battery that last for a long time, I’m definitely having some good times playing with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best controller around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite series 2 controller. love the controller and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always get the warranty no matter what

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the paddles the design and honestly most of it. Where my issue comes in is the reliability/ construction materials. I’ve bought the warranty every time now as I’m on my 5th controller in 3 years. Always get the warranty always this will break especially the thumb sticks drift paddles lose functionality and the lb rb after a while of using while break. I play a ton Of 1st person and moba so my ability’s are mapped and set up which I love and you can have multiple loadouts for sodden games which is always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend: Outstanding Game Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to share my enthusiastic feedback on the game controller I recently purchased. The quality of the material and attention to the smallest details are truly impressive. For those seeking a superior gaming experience, I highly recommend this controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Goat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest controller ever ! Feels luxurious and fun

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and nice looking controller. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it and feels great in the hand and overall a fun gaming experience

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Lasted Almost a year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted almost 9 months now it has stick drift and it’s horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. Like. So good you would do it A second time if you hadn't already done it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great but Not Durable

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most premium feeling controller on the market but has hard time staying in tact if you’re a heavy gamer. I’d say a protection plan on this controller is almost necessary for anyone who plays more than a couple times a week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this, I want to say that I bought my product as open box excellent condition. I rated 4 star because the controller came without the little covers for the trigger stops but everything works well. There is a bit of drift, but this might be because the joysticks are so loose that my character slightly moves when I shake my controller. Other than that, everything works perfectly as intended and is someone who should buy for the paddles to avoid the “claw” method of holding a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great! I bought it as a gift and they loved it! I received the package before estimated date so I’m really happy with Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that you are satisfied with your purchase. Have a great day!

      Best,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I see why the price tag is what it is!

    I would recommend this to a friend