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Customer reviews

Rating 4.4 out of 5 stars with 16754 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 16,754 reviews
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it! The grip pads work wonders while eating snacks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved it plays with it every day he says it even his play is better great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! This controller has helped a lot of u take gaming seriously so many things you can do!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy only if you’re a competitive gamer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He said this is the best controller on the market. But…was “overkill” for him as he’s not a competitive gamer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues but is the best on the market at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does exactly what I need to to do. This is my second in the last few months. Both work great

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Completely Disappointed and Collecting Dust on My

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed, to say the least, with the Elite Series 2 after my purchase of the controller and warranty for far too much money, especially at the $200 price point BEFORE WARRANTY, and I Honestly Feel that you're paying Solely for the Products Brand Name at this point sadly and these reasons are justified, at leaset to myself, due to firstly how Heavy and Big the controller is and feels, where the paddles are located while in a terrible position especially if using all 4 paddles like I do for games like COD as they are too long making it impossible to fully grip the controller without pushing the paddles down rendering both useless literally laugh out loud when your hands are sweaty or in a tense battle or game like even Fifa where I like to use the top two paddles in replace of the L1 and R1 triggers so that I can dribble and control how fast I move/sprint easier all the while still being able to move and shoot with my hands on all the buttons necessary, and lastly the feel of the thick hand grips and meshy buttons that can get stuck at any moment, I mean come on these buttons should be a mechanical by now on such an expensive controller for the Tactical and overall feel, so I'd Greatly advise trying out the Razor Chroma v2, if you don't mind wired giving you 10 ft to reach any distace especially for competitive gameplay, as the only issue with these Razor Chroma v2 Controllers in the past was not being able to adjust the analog stick sensitivity and fixing any possible stick drift but now that Razor have fixed that within the app while being able to adjust from the default analog stick sensitivity at 4 down to 2 makes these Chroma v2 Razor controllers Absolutely Perfect giving you the most precise movement I've Ever felt on a Gaming Controller and now Easily eclipsing The Elite's with this Much Needed Fix, while also feeling so much lighter and comfortable due to the textued hand grips and mechanical buttons like a PC, and finally a much better paddle feel and placement then the Elite Series 2 as the paddles are sturdier and more cenralized on the back of the controller making them easy to reach due to the controller being smaller then the Elite and also out of the way so you can fully grip the controller when switching to competitive from casual gameplay and at nearly half the price it is completely worth it as I've converted all of my friends to them who enjoy them much more then the Elite's Overpriced Controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deals!love Best Buy! Always have deals! Always great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller - Quick wear and tear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid quality but the sticks and bumpers do tend to wear down or break over time. Still a good controller though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you experience an issue within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller...love it. Makes my COD playing even better.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller, has a good weight to it and the grips are extremely easy to hold on to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best Xbox controller you can get! The better life lasts me a week or more with 4+ hrs a night playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller only wished it came with the extra parts

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller for Xbox one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller available for the Xbox one console. Feels very sturdy and is of good quality. The customization options are very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but Sticky!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller, but after only a couple of days, the B button started sticking. I have mailed it in for repair to Microsoft. I will update when I get it back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Literally the Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very customizable, high quality, and everything you never knew you needed!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the feel and how it reacts. Have used it to play games from the past. really like how you can change the controls to fit the game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great tbh except it does have some quality control issues. Out of the box when I purchased it 05/2021 the left analog stick didn't really work unless I press really hard. Over time pieces start to just break or become less clicky and effective like my LB button now. If you purchase this I highly recommend getting the protection plan with it because you will need it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I bought one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller everything about it is sweet. And had no problems with it so far

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on market for the mix of support and features. Terrible terrible build quality. I have gone through 6 of these. All for the same reason of bumpers breaking. I can now fix the issue myselfz but it requires taking the front plate of the controller off and most people don't want to do that. Nor do they want to buy isopropyl alcohol, i just happened to have some cause I built my PC.

    No, I would not recommend this to a friend