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Customer reviews

Rating 4.4 out of 5 stars with 16758 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 16,758 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the accessories and how long it stays charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bf loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my bf for Christmas & he’s very happy with it! He always had sensitivity issues with other controllers but not this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great buy if replacing an older Series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive worn out my Elite Series two, so i grabbed this and saced $50 on the stuff i had from the original. I love the white and black! These controllers are fantastic, but having had three, are prone to random failures. The most commkn for mer are the rear paddles with randomly stop working. Its bot the switch failing rather the plastic the the paddles hook into wears out and there anfle of the paddle is off enough it camt trigger the switch. I have to be clear, ive not worn or broke three previous controllers but have stick drift on one and the other the paddle problems. The third is fine, i just use it for another system. I do recommend this controller as there arent any out there thet beat it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but warning about bumpers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good controller only problem is the bumpers are sometimes unreliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no complaints. Buttons don’t stick and controller connected easily to system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick Drift Quality Control Nightmare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged for a total of 3 times, first one the select button intermittently worked, other 2 had stick drift right out of the box and 2 days into using it...finally exchanged the 4th time for a black elite (the more expensive one) and now this one has stick drift after 4 days of usage...i cannot understand WHY Xbox has such poor quality control and products for as much as they cost! Absolutely ridiculous. Other than these issues the controllers feel great, have a good weight to them, and are very user friendly...but i cannot overlook the blatant issues!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your thinking about getting a new controller this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Have had zero issues with it since purchasing! I will buy this over and over again if I ever do have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller in the World of XBOX consoles, as long as stick drift or button sticking doesn't occur.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband as a birthday gift. He says it’s the best controller ever!! Definitely a happy customer over here.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cait,

      A brand new Xbox Elite Wireless Controller Series 2 sounds like a great gift for your husband. Thank you for sharing how much he's enjoying it. We hope he has a lot of fun playing games with his Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product seems to work fine so far as well as the price is ok, kids love it for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller to go with my Xbox series X. It was a great buy, just a little pricey but well worth the cost.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rob,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are satisfied with your purchase. We hope it enhances your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product highly recommend!! Found it at Best Buy didn’t have to wait to get product really get away !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller for the money this has all the right feel weight built in battery... just buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top very good, very comfortable grip, the rear pedals fit very well and the analogs are firm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I have enjoyed having the mapped buttons on the back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok, quality needs work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but the A button is intermittent already after only a couple of months of light use (8-12 hours a week). No issues with the grips yet like the first elite. The elite series 2 joysticks do work so that's a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my nephew and he loves it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good controller and all just feel for the price its kind of expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to spend the money on this controller but I have to admit that it has made a difference and enabled me to play faster.

    I would recommend this to a friend