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Customer reviews

Rating 4.4 out of 5 stars with 16758 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 16,758 reviews
  • Rated 5 out of 5 stars

    Very cool controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very flexible and can be customized to suit your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip and the feeling and the motion of the controller is good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. It is better than the normal one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well. Would recommend buying in the future

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will not be going back to regular xbox controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller have not had any problems with it so far. Really sturdy and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for customizing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the advanced configuration options with the extra buttons and the ability to customize them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller but horrlble Best Buy Experiance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this controller twice and here is why. I bought the “Open Box” the is supposedly checked by the Geek Squad. The first controller the right shoulder button was dead. I mean i can check this using the Xbox diagnostics.. so clearly no one at the Geek Squad checked this unit. The next open box in “excellent condition “ was missing the charging cable and not in the retail box. The Best Buy refurb is a joke..avoid it and shop Amazon… they actually check their devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EliteSeries2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pinnacle of gaming controllers. Textured grips for a nice comfortable feel. Adjustable stick tension for increased/decreased sensitivity. Back paddles that provide extra buttons which in turn give more versatility. Trigger stops that give you a more intense and short haired pull for a the gamers who need that split second reaction time. All in all, just an excellent gaming controller to take your performance to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The only controller you should buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game a lot and the quick trigger function and durability of this controller is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and controller! This gem is essential for the gamer who is serious about gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've built and designed your new Xbox Elite Wireless Controller Series 2 to host a user experience unlike any other, complete with all of the in-game control, dexterity, and precision you need to compete at the highest level. We're glad you've been pleased with its performance so far! Thank you for taking a few minutes to share your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend upgrading to the elite controller, feels better in your hands and easier to control.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bender,

      We're happy to receive your recommendation, and to know you are enjoying the optimized experience hosted by your new Xbox Elite Wireless Controller Series 2. There's really no comparing it to other interfaces! Designed with next-generation gaming in mind, there's simply no better device out there. Thank you for sharing your thoughts. We appreciate your feedback, and are thrilled you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hear all the negativity concerning this controller which made me very hesitant to purchase. I've had it now for just over a month and all I can say is so far so good. It feels great in the hands and the buttons/paddles are super sensitive which I love. I cant speak for all who purchased this controller but I've had zero problems. Because of all the bad reviews I did purchase the warranty to go with it so I have that extra security. All in all I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming much easier, if you play warzone then this is a nice controller for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the true gamers out there. You’ll love this purchase. I definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller hands down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, this is my second one had to grab another for my wife she was excited n loves it. Highly recommended! if your looking for a great controller and great choices of colors my daughters will be getting theirs soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besttt, My son loved this I purchased this for Christmas present and he’s really happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a good controller (metal paddles not included)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a bday gift to myself. Bestbuy costumer service was amazing. Would not go back to regular controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice feeling when playing games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes playing my games way easier. Have to get used to the extra paddles, but once learned, makes doing things so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best option for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the series 1 controller so bought another elite series just to have one always around

    I would recommend this to a friend