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Customer reviews

Rating 4.4 out of 5 stars with 16761 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 16,761 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller don't think I could ever go back to a normal one again haha

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      The performance and response of your new Xbox Elite Wireless Controller Series 2 is truly unmatched in the space, and we're thrilled you have found it to suit your needs as a gamer! Welcome to the future of gaming. Thank you for taking a few minutes to share your experience with the community! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox controller Out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST Xbox controller out! No need to put batteries in, FINALLY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hand, upgraded parts, interchangeable, east to set up. For the next level

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best controller ever. Terrible durability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one around christmas time left thumbstick became non responsive mid january sent it to microsoft they sent me a new one 2 months after receiving the new one left thumbstick went out again. Never ever have I had such a weak controller. Other than that the controller is amazing I wish I could have kept it unfortunately it's not worth constantly returning and buying 50$ warranties every time it breaks. Microsoft really needs to just scrap this model and revise it. The main thing they need to focus on is making the tumbstick mechanisms more durable. It really saddens me that I wasn't able to keep this controller. It was hard going back to a standard controller without paddles.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant upgrade from gen 1. It has a better feel to it and reacts faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy this controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, price is a little high but overall would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    R

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one only remotes i will buy. ..........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son he likes it a lot his favorite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this controller for about a month I have found myself using the back bumpers way more than I thought. The grips are nice when playing intense games. Even the case is nice to just set my controller in and it charges it for me. Great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this controller. Easy to use and man does it feel amazing while playing!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're loving everything about your new Xbox Elite Wireless Controller Series 2. We're glad that it's been easy to use and that you're enjoying its comfortable feel. Thank you for sharing your thoughts; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game controller. Has great features and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy setup, awesome custom options, best controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for good gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, quick response and easy use. Love the rechargeable battery life as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller poor parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but hate it too more so because Microsoft uses inferior parts yup i had issues with LB and stick drift in the right thumb stick. Thank goodness for purchasing the protection plan from best buy got my controller replaced no cost. Yes I got a new plan for the new controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best controller ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best control ever, worth the price. customization is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer controller. Feels very high quality. Love the case with the charger inside of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I use it a lot so I need a good one that will hold up and last a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice really good product my best controller that I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic piece of hardware, nice improvement from the first elite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box in excellent condition. Sadly when i got the controller it was damaged but the amazing bestbuy service counter ordered me a new one. The customer service was absolutely amazing.

    I would recommend this to a friend