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Customer reviews

Rating 4.4 out of 5 stars with 16761 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 16,761 reviews
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used for Xbox or gaming in general

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very solid. Does not suffer from analog stick issues over time as the regular controllers do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller it is touchy and can take time to get used to for old people like me but he loves all the features he upgraded from the old school xbox controller and is in love with it he never wants to put it down

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best headset for xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for Xbox! Had the Steel Series 9x but after using these I love em!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, I got once for myself and husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great until the stick drift…………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight is very nice best controller I’ve ever used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high quality controller. New features take it to the next level. My favorite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little heavy but overall amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers, so much more comfortable, but a little heavy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality remote works perfect! No delay and works exactly how the advertisement describes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. I am so glad they had it in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive. Ability to set up profiles is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my brother. He was very happy with product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great gift idea! Your new Xbox Elite Wireless Controller Series 2 makes the perfect birthday present for any gamer, no matter their playstyle or game of choice. We've designed your new interface to give our users the most in-game control available on the market, and couldn't be happier to hear your brother is enjoying the experience. Thank you for sharing your story! We appreciate your feedback, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller ive had it for over a year with heavy use and it still works flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peak controller performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well had to send it in for repair, but covered under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller you can buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the price is a little high but the customization features are great! Plus the fact that it has a removable charging dock in the case is really nice. I read some reviews that say this product isn't very durable. I will say when I received it some of the plastic pieces need to be popped back in. But so far no issues, at the end of the day you should always buy the Best Buy warranty for controllers and electronics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization options and rechargeable battery of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience and we hope that you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review for controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the recipient that this is the greatest controller they have ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for his 16th Birthday to be faster at his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Customization is fair. But good upgrade over regular ones

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are enjoying the upgraded features of your new Xbox Elite Wireless Controller Series 2, and that you're happy with your purchase. And, thank you for mentioning the customizable nature of your new controller! No matter your style, players can map and re-map their experience to their liking; a real perk! We appreciate you sharing your thoughts with us.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for Xbox One users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and he absolutely loves it best controller I bought him so far

    I would recommend this to a friend