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Customer reviews

Rating 4.4 out of 5 stars with 16772 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 16,772 reviews
  • Rated 4 out of 5 stars

    Wireless issues on PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller, but when using it for PC, the connection is unstable and would disconnect constantly. Using a wire fixes the issue but if you wanted a wireless controller this isn't it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Husband hobby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an anniversary gift for my husband he loves it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      A brand new Xbox Elite 2 controller sounds like a fantastic gift for your husband! We're delighted that he loves it, and we hope he gets a lot of use out of his new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like the controller more than the regular ones

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      There's nothing quite like an optimized interface, and your new Xbox Elite Wireless Controller Series 2 has been designed to host all of the latest next-generation features and functions you've come to expect from the field. We're happy you have noticed the difference! Thank you for taking a few minutes to share your experience. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a Christmas gift for my boyfriend and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for our son and he absolutely loved it makes a big difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great to go controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slick design to fill in the interchangeable pad and analogs…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller for hard core gaming. The grip feels nice and has wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My man love this, just what the doctor order, I would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my husband. He loves xbox and he loves this controller. Its easy to use. It comes with additional button depending on the types of moves you want to do. It comes with a nice carrying case that you can charge your contoller while its inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX ELITE CONTROL SERIES 2 Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. My original series 2 broke and didn’t to buy the full kit again, so the fact they offer this one without accessories and charger for less, is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever to play games. Love it this is the best out there.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Charlie,

      We're thrilled that you love your new Xbox Elite Wireless Controller Series 2. It's great to hear that you consider it to be the best controller available. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It had all the features that i was looking for and then some. I live how it can charge through the protective case. I definitely recommend for anyone who is a gamer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great i find the case it came with isnt nessecary but the controller its self is great it takes a few hours to get used to but i feel like my gameplay is better in apex legends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    vaddy good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tell you it is vaddy good my friends. must buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller for Competitive Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable settings and changeable accessories make all the difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better then any other controller that I ever had

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Solid Quality but Disappointing Joystick Drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox controller with high hopes due to its reputation for great quality and performance. Upon unboxing, it was clear that the controller boasted a robust build and excellent craftsmanship in its design – a definite plus. The ergonomic feel of the controller in hand was quite impressive, and the buttons and triggers were responsive and well-placed. I appreciated the attention to detail in the design, and it truly felt like a premium gaming accessory. However, my experience took a downturn when I encountered an issue that has become all too common with these controllers – joystick drift. It's disappointing to see that even with such meticulous construction, Microsoft has not managed to address this critical flaw. The joystick drift makes gaming sessions frustrating and unenjoyable, as precise movements become almost impossible to execute accurately. Given the premium price point of the controller and the reputation of Microsoft, it's truly disheartening to witness such a glaring issue persist. While the build quality and overall feel of the controller are commendable, the presence of joystick drift significantly tarnishes the gaming experience. It's a shame that a company of Microsoft's caliber has not resolved this matter satisfactorily. In conclusion, while the Xbox controller exhibits exceptional craftsmanship and a sturdy build, the ongoing issue of joystick drift severely impacts its usability and overall value. It's my hope that Microsoft takes heed of these concerns and works towards rectifying this persistent problem to provide gamers with the experience they deserve. Until then, it's hard to wholeheartedly recommend this controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference between the first gen controller but has some very good upgrades, stick tension increase and decrease as well as better grips that doesn't peel off but never had this issue on my original 1st gen. This controller seems to have a better latency as well as a more aggressive trigger stops. Love this controller and feel this is the best on the market as of right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Absoultely cant really complain about anything. Except 1 thing. If your hands start to sweat the grip on the back starts getting a little sticky.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, using this on pc atm. Recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tom,

      We're excited to hear you are taking advantage of your new Xbox Elite Wireless Controller Series 2's cross-platform functionality! No matter your host of choice, you can depend on your new interface to offer you the in-game control and precision you need to be successful. We're thrilled to have earned your recommendation! Thank you for sharing your feedback, we appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft