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Customer reviews

Rating 4.4 out of 5 stars with 16742 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 16,742 reviews
  • Rated 5 out of 5 stars

    #Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best remotes we’ve ever purchased. I would definitely recommend it the warranty on it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first series Elite controller and they improved a lot of the flaws of the first one. Feels a lot better in hand and seems of better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller might be pricey compared to the standard controller, however it is double the quality, durability and it is customizable, i would definetely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Long lasting quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and includes many many customizable options. Quality is very good and hasn’t deteriorated with months of use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller feels great in the hands. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Holds charge, great feel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love how clean this looks in the white color, I love the feel of this second generation. I didn’t necessarily need the paddles in the back and I already had a charging solution so I didn’t mind just getting the core version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons like to randomly break....good until that point

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller lasted a long time. I have two now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it .great battery life, exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Unmatched Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was an open box/returned item and my expectations were not high. I used my rewards which cover$55. Si, bascially i paid $40 for a decent controller. All the buttons function and it is far better than using any third party controllers.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    High Quality Controller with customization option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. Super easy to change the D-Pad or the joysticks. My A button feels a bit sticky although it has not messed with my playing yet. Mapping buttons to the back paddles is extremely easy and can be done at anytime. If you do not want to use the back paddles, they come out very easy. This controller is great if you like to customize and plan on using the back paddles. I use the paddles not competitively like one would assume so even just mapping the A button to the back top right paddle can be nice for some.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brett,

      It's fantastic to hear that you're enjoying the customization features and back paddles of your new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced your play experience, too. If you continue to experience problems with the A button, we suggest reaching out to Xbox Support for assistance here: https://support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing feels so good in your hands. Love how you can adjust the shooting trigger. And adjust tension on the joysticks Really premium. Can't go back to a regular controller after this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for letting us know how comfortable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're loving its configuration features, too. We also hope you never go back to a regular controller!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Stepping up the GAME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super amazed at this controller. Received as a birthday present from wife. Apparently the BB employee pointed her in the PROPER DIRECTION... she knows I'm a hardcore gamer and wasn't looking for or needing a typical controller. This thing is a beast! I haven't even begun to exploit the power, but I've built a couple of game specific control schemes and felt the difference in make-quality. The internal battery life (~15-20 hrs) is definitely better than what I've gotten from my recharger packs from Nyko charging base (typically 10+hrs). And looking forward to solid compatibility with Series X systems!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product holds a long charge and quick customization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, durable, long lasting and high quality materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For quality ergonomics and shape of most people's hands this controller is perfectly fit for first person shooter games or casual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller definitely feel premium has a heavy weight to it. Took a bit to get used to the sticks coming from ps5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements over Gen1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft stepped it up with this contoller here are the improvements I really think stand out 1) Grips changed, my last to controllers they came off.. it is different on this one and feels like it will handle the stress of gaming longer 2) Buttons, the buttons feel better, from the lit up Xbox button to menue and ABXYs 3) 4 saved settings for different games, with the light indicator 4) integrated recharble battery and charger in case 5) smaller paddles making them better located for use Still working on cons list but here is the only one I have so far 1) charging cored is a little difficult to feed through the carry case to the charging base.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying the improvements in the Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip, responsive buttons, internal rechargeable battery, and upgraded configuration options. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent Controller but not worth cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller was just as good for sensitivity and control. The handles wore and started to separate from the rubber, so I needed a new controller. I'm not sure what was expected of this new controller, but it does pretty much the same. I do like the idea that it will be compatible with the new Xbox coming in Nov/Dec 2020. The one new feature that is great (so far) is the rechargeable batteries. I would use rechargeables in my old controller, but would have to keep swapping them out. With these, I just use the USB cord which I like a little more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade over its predecessor. It's great to hear that you're a fan of its built-in rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market imo. Would definitely recommend

    I would recommend this to a friend