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Customer reviews

Rating 4.4 out of 5 stars with 16746 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 16,746 reviews
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the original. Love the feel of it and love the customisation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Well built and amazing battery life.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customization is cool and all. BUT The battery life alone is enough of a reason to buy this controller. Feels nice and well built, so far so good for the first year. The paddles on the rear of the controller are actually a blessing and a curse, some games you love using them and other games, well good thing they are removeable! Only reason for 4 out of 5 for 'value'; its expensive but worth it if you're a gaming enthusiast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have used nice rechargeable batteries long battery life customize to your liking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly disconnects from xbox fot a short time mid game

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Like the hair triggers, and the grip on controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great when it works but the elite controller is poor quality for the price stick drift is ridiculous. I would definitely recommend geek squad protection don’t waste your time with sending it back to Microsoft to get fixed. I’ve had gone through 4 elite controllers all stick drift issues. Buy open box it’s cheaper & better deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever played would recommend to anyone that plays games regularly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want an advanatge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for an obvious gaming edge this controller is what you're looking for. Back paddles should be considered illegal NEVER remove your fingers from the analogs. Controller itself is slick looking buttons are so easy to switch, comes with multiple replacement analogs different heights/styles (concave or bubbled). Yes controller is a bit expensive but if you're into competitive gaming or just into expensive fancy looking things then buy this right now and don't look back..

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needes to update mine that i hade got 3 years and only because i was grtting some stick drift. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning, and it feels very good to use. The paddles take a little use to getting familiar with, but overall nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent control with amazing customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Can feel the quality that went into the product. Much better fit to the hand vs the original control from an Xbox one. Best Buy did an amazing job at answering all of my questions did so with a positive attitude and huge smile. Kudos to Microsoft for the remote design and Best Buy for thir amazing service!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight to it just feels right, the battery life is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Awesome Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller and the buttons on the back. But some times the front buttons (A,B,X,Y) are not very responsive. Even so the controller it’s awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Go cheaper.... not worth 300

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the best.... just stick with wired controller stick drift is real and happens within weeks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Should've been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great design, but for the price it should've lasted way longer. With simple use, nothing out of the ordinary, it lasted for about a year. The rubber sides started peeling away and it also began having stick drift. I wouldn't recommend spending this much on a controller that won't give you much in return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was not functioning by any means the whole left side was dead. But that’s to Best Buy I got my money back the next day great service but hope that the open box stuff gets tested better and actually deemed fit for resell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite series one and that was great until I started getting ghost movements in the left joystick. The series 2 Elite feels a bit better with the added grips and I LOVE the recharging feature. Been playing 7 days straight still haven’t needed to recharge the remote. And this is 5-7 hours a day playing. I love that I can map the triggers in the back for games like APEX and Smite. Very customizable. It is expensive, but you “feel” the difference. I think a little cheaper and it’s 100% hands down the best controller ever.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and customization features of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's helped enhance your play experience in Apex Legends and SMITE, too. Thank you for sharing your experience; we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best controllers ever created, super easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work great i definitely Recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Has many customizable options and settings that can be stored for different games. A little pricy but worth it.

    I would recommend this to a friend