Customer Ratings & Reviews

Bought to use with steam on my Samsung tv. Great feeling controller, I’m pretty happy with it.

It works great with my PC and my xbox i love it the charging and the interchangeable joysticks

These open box elite controllers are used. People use them for months then bring them back. Look at the buttons and other rubber parts you can se how used they are . Best Buy is misleading. Open box controllers don’t leave the store and havnt been played with games . But a new 1 they are awesome.

The buttons feel great and has no stick drift, feels great in my hands and also the extra buttons are great to have

I have always been skeptical of the paddles on the back of controllers but they are life changing for my apex and rocket league gaming and cant wait to try more

It’s a great controller for FPS games like call of duty that’s why I got it the paddles on the rear make a big difference.

Very Nice, only had for about a month now but it is running well B), hopefully it stays that way.

This is the 2nd Elite controller I got within 6 months and the joysticks are sticking again to the point you can't play. For the price, this is a complete joke. It's not a BestBuy issue, but a manufacturing issue. I don't like that I had to pay for a warranty twice ($120) to make sure I can replace again. At this point, I don't want another controller, I just want my money back. Not worth it, look at something else.

Honestly such a good wireless controller, not too heavy or big just perfect. The grip is great. The mappable buttons on the back are super nice.

First off, the controller look and feel are excellent. I love the rubber grips (can't have a controller without them since the first Elite controller) and these feel better quality from the last. Because that was a major wear and tear issue before. I love the monochromatic look as well. Overall I'm a fan for the most part of the changes. USB-C, finally. There are just too many cons. I have gone through two of these controllers and they both had the same issues, and were 6 months apart. My A button is constantly sticking, it has a noticeable reaction lag. My RB, also sticks and has a noticeable sound when I press down on it, like a spring or something is our of place. The most used buttons were defective on arrival... on two models. I just can't justify getting this controller because it has been riddled with issues from the start. I had the 6m gap in between because Microsoft said they were addressing the issues... apparently not. Also, they don't include the taller analog sticks like the did in the first model. They include ONE, and it's far too tall. I feel like they skimped on the accessories to include the charging stand. For 200+ on a controller, I couldn't recommend it, and if you do buy the Best Buy Protection. Note: there's a reason the protection is so pricey on the controller...

I absolutely love this controller yeah paddles don’t come with it but hey it’s a great controller that feels great in my hands the grip is awesome

Had to take the remote back the 1 st time due to a bad battery pack and wouldn’t hold a charge. But the second remote has been perfect. Color is cool compared to the all black elite controller. Would definitely recommend. is a bit heavy but no need to replace batteries. And the sticks can be replaced with shorter or taller sticks.

The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.

It really is an excellent controller with a comfortable design and tons of customization options, but I still don't know if it is worth the $180 price tag which is the only reason I subtract a star.

Solid performance and highly configurable. The windows configuration app is a plus to fine tune every aspect of the controller.

Great value. Works as well as the more expensive controllers.

Bought two. One for me, me for my son. To me, it’s just a well built controller. To my son, this thing is a gift from the heavens. Like I said, well built, heavy, interchangeable doo-dads, cool charging case, pretty neat. Get one.

This is the best controller! I bought it for my fiancé and he absolutely loves it, it’s super comfortable and easy to use, you can adjust it to your liking!

Great purchase if you already have a complete set at home that way you dont need to buy the extra bottons after

Amazing controller. On a pricy side but it is well worth the price for the quality materials you will get and customization.