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Customer Ratings & Reviews

$220.11

Customer reviews

Rating 4.4 out of 5 stars with 16739 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 16,739 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing!!!! You play in a high way with this!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything feel like good quality. I really enjoy the trigger stops and the extra buttons on the back.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Worthless after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke after only two months. The right joystick, which I never use, spins freely when centered, and gets stuck when I move it up. Microsoft warranty is worthless as it costs $49 for shipping and parts. It lists specific parts but I don't even know if that will fix it. This is the most I have paid for a controller and have been very careful with it. My old, generic XBox controller lasted for years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this control. The paddles really help with my arthritis in my wrists by leaving my hands in the open position more.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Will not go back to an original controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together. I like how you can change out the joysticks

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, i have 2 other controllers, but i use this one the most. It’s a complete different feel & it’s built for real gamers !!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Horrible Quality by Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re lucky to get 6 months of use from these. For $180 Microsoft really can’t seem to produce a solid product. I’ve been through 6+ controllers in the past few years, but thanks to Best Buy’s protection plans I’ve saved myself from buying new every time one breaks.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jack,

      We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Volatile investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to say great things about this controller, but I can't. Not until they revamp the qualty of the controller.it's not worth a $200 lottery that you know the timer is counting down until its unusable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better than your average joystick!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than I thought. It is not your typical joystick! Best thing about it, customizing the button!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Blue Core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Controller! Color Pop and Ergonomic Flourish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Have had zero issues with it since purchasing! I will buy this over and over again if I ever do have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice since it’s on sale and you can get your own extra elsewhere for cheap

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products best one so far would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the 1st

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a whole lot different than the first gen but love the new grip and the built in rechargeable battery. The charging dock is great also

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far cannot tell much difference in the Series 1 and the series 2 except for price. Hopefully it will hold up

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great customization.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customization and responsiveness of the controller. Nice to have the included usb c charging dock included.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote. Just go buy it mane. I know you want to. Just go ahead

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Great advice! We're proud of the package we've put together in your new Xbox Elite Wireless Controller Series 2, and couldn't be happier to hear you are enjoying the hosted experience. There's simply no better or more intuitive interface out there for next-generation gaming! We're happy you love it, and are excited to be a valued addition to your home setup. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a rechargeable Xbox controller that feels great in your hands are used to use and customize get this one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for recommending Xbox Elite Wireless Controller Series 2 for an elevated gaming experience. We're glad that you're enjoying its comfortable feel, customization features, and built-in rechargeable battery, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good its just that its somewhat pricey since you can get almost 3 normal controllers for the same price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play like a Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Well worth the price. Don’t forget to buy the extended warranty just in case.

    I would recommend this to a friend