Customer Ratings & Reviews
- Model:
- FST-00001
- |
- SKU:
- 10315550
Customer reviews
Rating 4.4 out of 5 stars with 16740 reviews
(16,740 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 2 out of 5 stars
Great Until It's Not
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently just used Geek Squad Replacements plan to return this and exchange it with a PS5 controller.. Honestly, this controller was great when it was working. I've gone through a few of these and it's either the bumpers give out or the face buttons stop responding. Unless you absolutely need the paddles, I would avoid purchasing this and get a standard controller instead.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Pro Leage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you really into gaming and want a better handling feel and configurability, then this is the only option for you.  The materials are much nicer than the standard. The triggers and buttons have a much more better feel. The extra configurability Menu is a great plus as well.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Feel
Rated 5 out of 5 stars
Great Controller!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the previous version, this one feels better. It is what I use on my PC. I will never use a different controller.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Elite series 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming controller, functionality, the feel, high quality product. Very easy to use feels good in your hand.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, would recommend, enhanced gaming ability
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Must have
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller we've bought. Totally worth the price. Game play and experience some much better
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best interface you've ever bought! We're proud of the package we've put together in your new device, and couldn't be happier you've been enjoying the elevated gaming experience it hosts. We're glad you are pleased with your purchase! Thank you for taking a few minutes from your day to share your thoughts. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Xbox elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line . Improves gameplay. I love this controller
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Elite
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller it works great while playing call of duty
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 5 out of 5 stars
Great Customizable Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. No issues with it so far. Textured grip is amazing. I already bought a 2nd set of scuff pads.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Button quality
Rated 2 out of 5 stars
Good when it works... but now a paperweight
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I’ve had two of these now. Replaced my first one under warranty. The first 6 months this controller is awesome... then it just breaks down, from buttons that stop working, the thumbsticks drifting and it looses connection regularly even with a full charge. Multiple resets and keeping updates on this controller, still have issues. I have the besbuy extended warranty and was told the only thing I could do is to wait. Either wait with a gift card or just hit the buy button when the unit is back online. Why not I turn it in and get my name in line like we do with our customers at the place where I work. Bestbuy is dying business model because they stopped caring for any member.... Ugh... so frustrated.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
Only if you are a hard core gamer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Understand that this product can come with issues. I recommend insurance on this product for easy exchange. Use the hell out if this remote. If you don’t and don’t have insurance you make see issues down the road and it may have issues when it’s out of manufacture warranty. I believe Microsoft recently increased the duration of their warranty but sending things to them and getting them back can take a month
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, use it for my pc, works great, feels nice!
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend - Cons mentioned:Bumpers
Rated 3 out of 5 stars
Still figuring it out
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep having issues with the bumpers not working. If not for that issue this would be the perfect controller
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
No, I would not recommend this to a friend - Pros mentioned:Feel
Rated 5 out of 5 stars
Works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great, wish it came in more colors outside of the design lab
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice controler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality controller that can play on the PC and Xbox.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great battery life, great controller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts a long time before needing recharge. Simple to use and program glad I finally got one.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 5 out of 5 stars
The best controller on the market!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the original elite and that controller was my absolute favorite of all time so hopefully this one serves me just as well. The back paddles are by far the best ergonomically and the added charging dock is a nice addition over the original as well as the added trigger step and new color scheme. I literally can't go back to regular controllers anymore.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Xbox gear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loads of gaming fun. This is an excellent choice for entertainment.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beat controller I’ve played with. Feels incredible in my palms and the quality is top notch.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Garrett,
Whether it be its optimized construction, added features and customization options, or simply the package as a whole, we're thrilled you've been enjoying your time with your new Xbox Elite Wireless Controller Series 2. There's simply no better interface out there! We're happy to be a beneficial addition to your next-generation setup. Thank you for sharing your feedback! We appreciate your insight.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my husband for his bday in August last year. Still works beautifully and my husband loves it!
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Yuki,
Well, happy birthday to your husband; we're glad he is enjoying his gift! Thank you for taking some time to share your story with us. We're excited to hear that your new Xbox Elite Wireless Controller Series 2 is what he was looking for, and that it's operating as expected, even months into use. We appreciate your feedback!
Happy Gaming,
Brad - Xbox Customer Care





















