Customer Ratings & Reviews

This controller is the best now in the market !!! Best version

Wasn’t sure if it was gonnna be worth the money coming from the series 1 but it was! They really slimmed down the controller overall and it has a dark black finish on all the buttons. It having a built in battery helps so much . I drop it on the dock before I leave way more convenient than having to plug in my controller. Upgrade all the way through

Bought it as a gift to somebody & somehow the controller still had a small drift. Something I didn’t expect with such expensive controller. Past the return date so nothing I could’ve done anyways

Better than the series 1 but still has little drift

Awesome controller! The Best Buy rep was very helpful during the checkout process. Thank you staff!

love the feel of this controller I can kill zombies for hours

Feels great, grip is good. Adjustable stick stiffness is cool.

It's a huge upgrade from the stock control. Especially for fps.

Great great control. I love it. Feels different. 1

Purchased this as an open box item and I was completely surprised that, when I unboxed it, it was completely brand new! Excellent price for what I got, which was about $100 less than MSRP

Awesome controller. I can not say enought about it

The person it was purchased for loved it. It was a Xmas gift.

way better than the normal controller, the remappable buttons on the back help so much with movement. the adjustable dampers are great too

Perfect Christmas gift. Our son loves it. Works great

There are two main issues with this controller that I believe every single controller suffers from, just due to the design. First, unresponsive face buttons. If you're the type of person who grazes over the buttons at an angle with a lighter touch then I can guarantee you will have problems, especially with the Y and A buttons. I have yet to come across a Series 2 Elite that does not have this problem. Out of the dozen or so that I've played with literally every single one had this problem. If you're more of a masher type then you probably will not encounter this, this is an issue specifically for players with a lighter touch. I do not have this issue on the Series 1 Elite or the stock OEM controller. Second, this controller has massive dead zones, and it's a hardware issue not software. No amount of tweaking in the Accessories app will solve this problem, it's clearly hardware related. People who aren't sensitive to dead zones may not notice, but if you rely on precise analog sticks for shooters and such then this controller might drive you nuts. Also, no adjusting the tension in the analog sticks does not help. Many people are having all sorts of other problems, like faulty shoulder buttons, sticky face buttons, etc but I believe the two issues I outlined above are a result of the poor design and will plague literally every single controller, it's just that many people are button mashers or press the buttons at a 90 degree angle so they don't notice. I'm amazed more people aren't complaining about dead zones because that too is an issue I've seen on literally every single Series 2 I've touched, I guess I'm more sensitive to it than others. I absolutely do not expect Microsoft to resolve these problems. Their terrible 90 day limited warranty is a testament to how they don't stand by their own "pro" level products. Even Microsoft doesn't trust these controllers, why should you?

Love this controller really helps me elevate my gaming experience to the next level

This is my second one because my first one stopped working. The sticks aren’t stiff enough as far as I’m concerned. They need to make a joystick that operates with either thumbs on glass or sticks in cement. Until then I’ll never be completely happy with controllers.

Great performance but wears out quickly. This is our second controller like this and it only lasts about a year. However, it performs much better than the standard controller. I would recommend this product but I would also recommend purchasing the extended warranty with it.

Excellent remote I love the buttons on the bottom or the paddles. That’s what you wanna call them makes it easier. You don’t have to let go stick.

I bought this against my better judgment after being burned by a series 1 controller and two warranty replacements thereof a few years ago. The right thumb stick on this unit was abnormally loose straight out of the box, and, after some test driving and adjustment, I found that the unit has major stick drift that cannot be adjusted out. While there's a good chance a replacement unit will give me better luck, I strongly suspect that the series 2 suffers from the same potentiometer defect that series 1 did and thus any replacement I get will eventually start drifting, too. I'll be returning this and looking into other controller options.