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$220.11

Customer reviews

Rating 4.4 out of 5 stars with 16772 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 16,772 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my controller and so glad i got the warranty for it comes in handy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite controller 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good just what i needed. Helps me hit buttons faster!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight is the only problem I have. Could be a little lighter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works well and is easy to operate. Bottom control paddles helps with game play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great as far as customizing, but the quality control is not good. Button presses did not register correctly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with button responsiveness on your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. But if that's not possible, every new Xbox controller comes with a 90-day limited manufacturer's warranty. We recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck,
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Mastering the Game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with instructions. Loaded with potential for mastering games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for xbox gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller - my son loves it. He also added the handles on the back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick Drift After Just 1 Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this controller, I'm honestly let down and disappointed. After a month of regular use, this controller came down with a very unfortunate stick drift on the left-joystick that now makes it almost impossible to use. While the quality of the build is top-notch, the lack of joystick durability brings this controller from a 5-star product to a 1-star in my eyes. If you do purchase this controller, be sure to get a warranty alongside it as the stick drift issue is not a rare one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using elite controller since the first nothing else so far so good had like 7 break the old ones hopefully these are different. The quality feels premium especially grips and triggers with 3 modes very good

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. Its design is inspired by fan feedback of the original Elite controller, and with durability in mind, so we hope you get a lot of use out of it. Thank you for sharing your thoughts!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller brings a new style of gaming to the player. It's was necessary to play any game now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technican

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sons birthday. Great value and great performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID BEST BUY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order a used controller in good condition, missing parts one but that’s fine I don’t care about the attachment pieces, what do they send me? A totally different one that is supposed to be in better condition. Why am I complaining? Because the controller that’s in “great condition” is broken and badly stick drifts along with the rubber grip peeling up in the corners.. honestly this company is a massive pain to deal with so I just took the loss. NEVER SHOP WITH BEST BUY. Also not to mention they broke my car in geeksquad and it took them a year to pay me for the damages but that’s a whole different story.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I want to love the controller...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to upgrade my series 1 with the series 2. I never had a single issue with the series 1 for almost 2 years. But I'm on my 3rd series 2 controller after multiple returns and this one keeps disconnecting randomly even with a full battery. All 3 series 2's I have had in the past week also have a loose dpad. It tilts to the left, so there is "empty space" when pushing to the right. And now when I have to return it yet again, the store is now sold out. I want this controller. I just wish it would be a "$180" controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Bad quality control stikes again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice, cool customization options. But after a year of ownership, the bumper buttons have started to fail. This is unfortunately a common issue with these controllers and there is no long-term fix. I'll just have to buy something else and this becomes an extremely expensive paperweight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and is high quality and doesn’t break easily it has fell 26 times and still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great serv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services alway recommend. I buy some many things that I am very please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller got a $40 discount for open box..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend! At first a was a bit hesitant due to the price, but I found it to be worth every penny. Games are overall a more fun experience and my game play has definitely improved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jose,

      Thank you for recommending Xbox Elite Wireless Controller Series 2! We're thrilled that it has improved your game performance, too. We hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy this now.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote changes game, it makes you play Better. it's nicer to hold built well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Necessary Want

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller mapping is great with the paddle and the adjustable trigger pull is great. Definitely improves gaming ease of use.

    I would recommend this to a friend