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Customer reviews

Rating 4.4 out of 5 stars with 16772 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 16,772 reviews
  • Rated 5 out of 5 stars

    Way better than original controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this compared to the original are night and day. Playing shooting games it makes the hugest difference I've played with this controller for about 120 hours and it's very beneficial to have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    YOU DONT GET WHAT YOU PAY FOR!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it twice. Luckily I got the geek squad protection plan. Buttons start to Stick. Left and right stick loosen after a couple months. After a couple months some buttons become unresponsive. I love the concept and paddle placement but the overall quality is very poor. Would not recommend this product unless you purchase the geek squad protection plan. The controller didn’t even last a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller out there!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Xbox controller you can purchase. It's got great build quality with 4 extra mappable buttons to give you that competitive edge in game!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left Trigger had a deadzone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked this controller up. As soon as i got home i plugged it up and began to test it out. But when i was trying to aim in call of duty it didnt work like it should have. The character kept aiming in and out and stuttering. Unfortunately i think i picked a faulty controller. I have a older eilte controller and never had this issue. I bought this new one because the bumper on my older one stopped working. And so did the back buttons. So it was time for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the controller. Buttons feel great and smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Microsoft Missed the Mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is cheap - feels like it is made from hollow plastic. The PS5 controller is 100 times better if you are looking for a controller to play PC games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WIll not last more than a year or so, do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 Series 2 Elite Controllers. Both stopped working about a year and a half later with light use. In both my cases, the controlllers will just turn off randomly, whether it is plugged in or not. Also, the sticks will bounce back a bit. For example if you push a character in a certain direction, then let go of the stick, the stick will bounce in the other direction, making your character face the wrong way. It is frustrating. You can look up other complaints of shoulder buttons stop working, stick drift, etc. I really want to like these controllers, but they should be MUCH better built for $200. Do Not Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Horrible stick drift after 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd expect an Elite Series 2 to be top-notch. Sadly it's just another over-priced piece of crap that won't even last 6 months. After 5 months of average use I started to notice a consistent forward drift in the left stick, and it's just gotten worse and more prevalent in the month since. So bad I can't play competitive online shooters at all anymore. Terrible waste of money. Wait until Microsoft has ironed out the kinks I guess? Or just don't buy their crap hardware anymore. So disappointing for the money. What sucks the most is otherwise it's a fantastic controller. But drift is an unforgivable deal breaker in what's supposed to be an elite, professional controller. Just saying it's elite clearly doesn't make it so. Save your hard-earned money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was a little tricky learning the truggers but now i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've owned. Took a couple tries to get one that was fully functioning but once I got one it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problem it’s really great and really easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playsation for life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash product it's xbox/ microsoft don't expect much playstation will always be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, didn't realize it was bare controller with no case or accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son received this controller as a Christmas gift and says it is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & best value only @ Best Buy Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She's heavy but i like it, especially like the trigger adjustability and sensitivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Xbox Elite Wireless Controller Series 2 for Xbox One, Xbox Series X, and Xbox Series S - Black Model:FST-00008SKU:6352703

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite color love the feeling of it and glad it’s charger only and chargers very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever made - BUY EXTRA WARRANTY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is hands down the best ever made and is an Absolute must have BUT be sure to purchase the replacement plan because these controllers have real quality control issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      Thanks for sharing your thoughts. We are glad you're a fan of the Xbox Elite Wireless Controller Series 2. We hope it elevates your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful device no difference between the two elites

    I would recommend this to a friend