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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16736 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 16,736 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Worth it with the additional coverage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the higher tension thumb sticks and paddles. Make sure you get the added coverage from Best Buy because as with any Microsoft controller, stick drift and button registration becomes an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller on market but is not consistent.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv'e tried just about all the top brand controllers and the Elite Series is in my opinion the best for high level gameplay. However, The life span of these controllers are very short. I have owned about 3 of these and eventually the controller will experience a manufacturer issue. Sometimes, the LB & RB buttons will give multiple inputs or not even execute the command when pressed. The same issue was experienced on all 3 controllers and not very helpful when you send them in for service and they return to have the same problem. Microsoft really needs to fix how they make these controllers and run better test to prevent these things from constantly happening. Best controller, but will probably malfunction eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awessome controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works perfectly no problem only thing i wish they still came with the paddles and carrying case like the older elite series 2 did other it was worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Probabaly the best thing available, but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total love hate relationship with this controller. I had my Elite 1 for about two years and it worked great but eventualy the Y button failed and the stick drift was so bad that I upgraded to the elite 2. I also bought one for my 9 year old at the same time, within a few weeks my bumper started failing and stick drift was immediate, It has never not drifted, luckily I play war zone so I just adjust the dead zone and it has no affect in game. Unfortunately I didn't get a warranty with that controller so i bought a second one this time from Best Buy so I could get the warranty. Ironically the one that I got the warranty for has held up great with no problems except it also has stick drift...........

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best controller I've ever used.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first version of the pro controller and I really liked it. The joysticks were always an issue though. This thing is awesome. I've charged it twice in a month and a half of use between my PC and Series X. The ability to adjust the tension of the sticks themselves is one of the biggest improvements. I tell my friends that play Destiny with me they need to get this controller all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, excellent craftsmanship and attention to detail would recommend to anyone who enjoys competitive console gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has sveral more functions than the standard remote which makes it more entertaining while playing games. Giving you more abilites and control of the game makes it well worth the money. The battery lasts a long time and I have not had it die on me yet. I definitely recommed.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Very expensive but worth every penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! The best quality and worth every penny. It's very expensive for a controller but once you get pass the price, its worth it, the feel is amazing and I enjoy playing games with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You work hard great for the late game play its cool your wife said its ok …or you can just blame me !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from the Elite 1. The built in rechargeable battery is great and lasts several days of heavy use. The paddles are reconfigured and are a little smaller and I find them more responsive. The build is solid. Dont hesitate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bob,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its long battery life and its updated paddle design, too. Thanks for sharing your experience; we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory works as it should sale was good needed 2 soooo...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite 2 newer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one actually had held up and seems like it firing babe the bumper issues like the others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite Until Broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller feels like quality the first time you hold the controller. The grips are comfortable, the interchangeable sticks and D-Pad make you feel that the controller is designed for anyone. The paddles add even more customization than the average gamer knew they needed. With features like this how could this controller be rated any less than a 5 you may wonder. Well lets just say that the experience is "Elite" until the controller falls apart, literally. The Series 2 was my second go at the Elite controllers from Microsoft and at first I fell in love again and forgot how my original elite controller broke. However after nearly a year of using the controller my left stick's button (LS) was no longer operational. I made due by making my paddles the LS and RS buttons and have grown accustom to utilizing those. Then the second fault occurred, my left bumper no longer registered. Now I could've just thrown in another set of paddles to get me by, but the paddles aren't meant to replace broken components. So at the end of the day, the controller truly is a fantastic experience and changes the way I viewed controllers. However I am 0/2 with working Elite controllers, I had insurance on the controller via GeekSquad so I did swap it out for a new one. Just buyer beware on the fragile nature of the controller. Highly Recommend Geek Squad insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for both casual and comp gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of if not the best controller I’ve ever owned. The grip helps with perspiration, the paddles on the back help with gameplay, and the interchangeable thumb sticks are good for different games. I recommend this controller fully.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      It's fantastic to hear that Xbox Elite Wireless Controller Series 2 is one of the best controllers you've ever owned. We're glad that you're enjoying its comfortable grip and customization options, too. Thank you for sharing how it has enhanced your gaming; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Weight

    Rated 3 out of 5 stars

    Could be a great controller but...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is comfortable and bit heavy. Not over whelming heavy but feels substantial in the hands. The case and components are of good quality and allows for much customization. The main issue I had with the controller was the input and joy stick drifting. It feels as if there was something causing the A or B button to stick. It makes it unusable at time. Im sure if it were to be taken apart and cleaned, it would likely work fine but for a controller that retails at $180, you would hope these problems did not exist.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 4 out of 5 stars

    Well made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having more options to customize. I feel the price is a bit high for the value of those buttons. Battery lasts long and charges easily. The remote is well made.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Rocket league approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Lots of customization, works flawless, a tad pricey but i completely understand why, i reccomend this frfr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out. I got 2 of them and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a while to write a review simply because I wanted to see how it would handle. I have had no issues with this item works awesome. Great battery, no stick drift( real gamers will know ) buttons respond immediately with no delay.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your feedback on Xbox Elite Wireless Controller Series 2. We're thrilled that it's been working so well for you. We hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Old Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best feeling controller to use with paddles and after trying other controllers, it's definitely the best all around.

    I would recommend this to a friend