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Customer reviews

Rating 4.4 out of 5 stars with 16734 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 16,734 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a very premium feeling. I had the last variation of the Elite controller and it served me well for a couple of years. Eventually I started to get some stick drift and the rubberized grips started to come off. This controller is nicer than it's predecessor and I've seen no such problems yet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jacob,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you've seen an improvement in feel and quality over its predecessor, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel due ti the grips on each handle, very responsive and its light compared to the orevious controllers, lasts long with very little charging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t use another controller! Highly recommend to any Xbox players

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Amazing Controller. But Stick Drift is Inevitable.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite Series 2 controller offers a range of customization options and impressive performance. However, over time, the grips on the controller tend to wear out, which affects the overall comfort and grip during gameplay. Additionally, some users have reported joystick drift issues, where the analog sticks register movement even when not being touched. While these drawbacks can be frustrating, the controller still delivers on performance and customization. It's important to consider the potential issues when making a purchasing decision.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Xbox elite controller 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controllers battery has a long battery charge and I like they use a C type charging cable. This second generation Xbox elite controller is a lot better than the first generation controller because they did Add more upgrades to it to customize it to your play style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels so good in da' hands....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont be fooled, the core Elite 2 is the same as the Elite 2 as far as build quality and functionality. This is missing the additional sticks, back paddles, carrying case and small portable battery with the last two being superficial. This is great to replace an older elite where you still have all the old accessories or if you plan purchase the addition components from amazon to customize your controller (they have plenty of good options). Connects great to a pc, phone or TV with little to no latency if you use it as a bluetooth controller. Wired to an Xbox or PC its flawless. I will say at this price be sure to purchase the warrenty to cover any accidents for 2yrs. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controllers. Only thing is the bumpers always break first. Overall good make sure u get the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller I’ve owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes all other controllers feel cheap in my hands, only had it a few months, customization hardware and software is insane, it makes this controller worth it, the grip is also very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me a alot from buying batteries from my older one and the durability is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended play time when fully charged. Nice solid design with plenty of ways to program for specific games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no complaints great atmosphere. Someone always willing to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top Choice for a Hardcore Gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller is awesome-super customizable, from the bumpers to the Xbox logo light, To mapping a button for the achievements page, and so much more . It feels great in my hands and really steps up my gaming. But here’s the problem: I paid for an “excellent” open box controller, expecting almost new quality, but got one with broken buttons and bumpers. Support told me I had to drive an hour to return it, which just isn’t doable with my night shifts and being a single dad. I wish they’d let me ship it back or at least offered some money back for the hassle and receiving the cheaper controller. Awesome controller, but the buying experience was a letdown.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Hopeful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller through Best Buy after my previous one started to drift. Even with increasing the dead zone and doing all the updates it continues to drift. Looking online it looks like this is a very frequent issue. However, the one I bought has no issues thus far, and even if it does I have a warranty so I’m not too worried. Overall the one I have currently has had not issues and I enjoy the custom button mapping, hair triggers, and back paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just amazing. Well worth its cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just amazing. I was skeptical to order based on cost but I would recommend it with ease after using it. The controller just feels much more premium and solid compared to the Original Elite. The customzations are better, the grips are better, the triggers are a pleasure. Even the Xbox Home button has been upgraded and is sturdy and not "Squishy". Within a few minutes of customizing I noticed an immediate different in my MW abilities. I didnt expect to notice any real difference, but it was there!!! The charging base is also a huge blessing. I was excited to see it was USB-C as it was the biggest thing I hated about the xbox controllers of past (micro USB is terrible), however the dock has made that moot anyway!! Also unlike the cable, putting it on the dock charges it without turning the xbox back on!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the new Xbox Elite Wireless Controller Series 2! It's great to hear that it's been a good upgrade for you, and that you're a fan of its updated design. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing Product and Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller almost everyday and absolutely loves how it feels in my hands. I have used this type of controller for about 3 years an unfortunately the only reason I bought a new one was because my puppy got ahold of it and chewed it. As soon as it happened my wife and I went to Best Buy to get one the first one didn’t have any in stock so we called and ordered it from a different location on our way there just to make sure we didn’t miss out on getting the exact one that I wanted. Best Buy answered really quickly and helped me order it over the phone in less than 3 minutes. As soon as we arrived they already had it waiting in online orders even though we were only about 5 minutes away after we finalized the order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller-open box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and it has been amazing. Controller is a great upgrade over the standard Controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best Controller for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, but the one issue it has is drift. The last one I owned had drift, and was unfixable. Bought the same one, as the feel of this one is the best. Hopefully it lasts longer than my previous one.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however this is my second series 2 first one had a button stop responding and major stick drift hopefully not an issue this time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved game play with back buttons/paddles. works great

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    You get what you pay for, sort of

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in my hands and has a nice weight to it. This was a replacement for a series one elite that had worn out in a number of ways long before it should have for what I paid. I'm concerned the series 2 will be showing the same wear within the same time period, but decided to take a chance anyway. I guess time will tell. Some third-party controllers have the same weight but simply don't have the same feel as the authentic Microsoft elite controllers, which is why I bit the bullet and went ahead and bought another one despite thinking the last one wore out way too fast for the price point.

    I would recommend this to a friend