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Customer reviews

Rating 4.4 out of 5 stars with 16736 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 16,736 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! It’s the best Xbox controller for sure! The best part is the paddles in the back that you can set to be any button on the controller. It’s gives you the ultimate advantage against your opponent!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The elevated level of control your new interface offers is truly unmatched in the space! We're thrilled you've been enjoying the customizable and intuitive experience hosted by your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s so much accessibility and customization within this controller works well with PC. You can even set. Key binds for keyboard bind help win games don’t have controller accessibility

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Paddles and joysticks don’t mess up like scuf. mine usually run for a year before I get stick drift. Will keep buying!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Cannot go back

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get this controller, you will not be able to go back to any other controller. It is heavy and feels so nice to hold. Quality is top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    It’s a great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love this controller. One problem though, the bumpers do not last as long as the rest of the parts. Still the best in the market though!

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing. Couldn’t be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. feels good in the hand. no drift. love it so much

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller, but feel it's way overpriced. You can really customize the buttons if you'd like which is great! It has a solid sturdy feel to it and is a little heavier than a normal controller. I hope it continues to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Controller - Premium Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great rechargeable controller option for Xbox. I do wish that the paddles were included with each controller. It seems like a miss to charge extra for those on the side. Controller performs well, and had great battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    One of my favorite controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love elite controllers they are expensive especially since I keep having drift stick issues with them

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great upgrade from standard controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and Features are nice. Bought for my wife to replace an aging standard controller. She loves the customization and quality of the controller. Certainly a step up

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very Solid Controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles and customization make this a must-have controller!! The weight also feels =very good in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Solid and rechargeable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly like the weight, and feel. It doesn't come with the paddles or dock but you won't miss them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s okay but gamesir is better. already had a problem with elite within first month

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller not as good as the black edition.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an elite controller, I have to say it was not sturdy like the previous ones I have purchased. This one felt a bit off due to the thumb knobs feeling rebuilt rather than brand new, which is what I paid for. I previously purchased two black edition elite controllers, and they were built with much stiffer controls and no free traveling effect on the thumbstick, which is why I feel this way. Maybe I just got a bad one. could also be why this red one is less expensive than the all-black one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller but…

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels really good and the chnageable stick are very nice but the controller like any other is susceptible to drift after a while and you would think with how much it costs it would last longer than a normal controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal for gaming, better than a Dualsense that’s got sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved on Series 1 in Every Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've used the Series 1 Elite Controller, you know all the benefits it has over the standard Xbox One controllers. The paddles will change the way you play shooters if you just take the little bit of time to get used to them. The Series 2 controller makes the paddles a bit more tactile and they have more of a click to them. The thumbsticks have 3 levels of tension adjustment to make them feel like a default Xbox One controller, an Xbox 360 controller, or something in between. The bumpers have been improved, and the new grips are built in a way to where they won't expand and fall off like the old version did. The Elite Series 1 controller was the best controller I ever used and my favorite to play with, but this controller has replaced the old version. I would definitely recommend this controller to anyone who enjoys playing competitive shooters and wants to take their game to the next level.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 as an improvement on the original Elite. We're glad that you're enjoying its enhanced customization features and updated design, and that its enhanced your gameplay experience. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Better feel controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and feel better than the original elite controller that made your hands feel clammy.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great feel and features, but fragile

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a controller that feels like something a pro gamer would use, this is it. Very comfortable, and has support for additional inputs and interchangeable joysticks and D-Pad. However, my LB button is already breaking within a year of use. It still responds, but I have to put additional effort into pressing it. Also, the clips/magnets on the back that hold the pedal buttons break easily. It’s great while it lasts, so hopefully Microsoft invests in sturdier materials. This is an expensive item for something that breaks down quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Alan,

      We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    High quality, customizable Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this controller. The extra buttons have a bit of a learning curve, as well as setup. This controller adds plenty of customization for the hardcore gamer.

    I would recommend this to a friend