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Customer reviews

Rating 4.4 out of 5 stars with 16739 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 16,739 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use with my pc. It works good. Works better with a xbox to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best competitive controller out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned the 1st elite series controller I didn’t think this one would be that much better, but I was wrong. This controller improves almost every aspect of the Series 1. The wrap around grips are excellent. My series 1 grips started to fall off and I don’t see that being a problem on this one. I love that it’s slightly smaller than the 1st. Because of that I can actually use all 4 back paddles comfortably. The thumbsticks and triggers feel great. The controller now has a rechargeable battery built in and can be charged by placing it on the charger that’s in it’s case. Overall a great improvement and a fantastic controller. If you play call of duty, Fortnite, etc you need this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money you save

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a huge saver in batteries and has a good grip to them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Exceptional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel and battery life of this controller are fantastic. I have to charge it about every other month. Just hate that to avoid disposable batteries, this or buying a rechargeable battery pack in 2024 is the way to do so. Other than that, I don’t regret this product at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best controller for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy for sure. A little pricey but if you want a controller that will last with interchangeable parts this is the route to go.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Price

    Rated 2 out of 5 stars

    Elite controllers are terrible and unreliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned three elite controllers since they came out. I have owned two series 1’s. A first gen and another about a year later (hoping the bugs were worked out). The first had the button sticking issue they were all plagued with. The other had trigger issues sticking/not responding as well as the menu buttons not responding. Both of these were returned. Now I own one of the series 2’s and they’re just as bad. I bought one and immediately had to return it. It had some sticky black rubber stuck on the right stick that locked the stick up. The one I have now works but it is not worth the price. Absolute waste of money and I will not be buying another. The controller that comes with the console lasted longer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Over priced under expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very comfortable. When playing the controller somehow would select As i pressed the Y button and changing the screen view. I have been playing this same game for years with "regular" MS controller no problems. Configured the button not to be used. This was a mistake when it changed my view i could not change it back! Although very comfortable and seemingly well built will be returning the controller. Thank you for the Best buy total membership for extended returns. Very over priced for what you get. At least in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best price I've seen for this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know that you can charge the controller while it is in the case. Nice feature. Only feature it doesn't have that I would like is an auto rapid press feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though there were some issues with initially getting my controller, this has been a great product. The battery life is great, works well on pc and console, and has a lot more options and greater durability than the original

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying the customization features and durability of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it works well for you on both Xbox One and Windows 10 PC as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas. He loved the feel and customization of it. Had it a few years and would never go back to the standard remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4 months in and it's great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever owned for sure, makes playing games like for honor so much easier since I don't gotta take my fingers off any buttons at all thanks to the paddles. And all around it just feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andrew,

      We're glad that your Xbox Elite Wireless Controller Series 2 has been the best controller you've owned. It's great to hear that its customization features have enhanced your gameplay experience, too. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality, Price

    Rated 2 out of 5 stars

    Xbox Elite Controller Series 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels really good, the cons is so many issues with the bottoms; right out of the box B don´t work very well some time after using it this kind of fix it self, I month ago the RB start to giving me some issues. For the kind of money MS charge of for this is not acceptable to have this so many issues. When it works is the best controller out there....the problem is it has so many issues

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. I’ve owned the previous generation elite controller and this is a great upgrade. The paddles are smaller which helps me from accidentally pressing them all the time. The controller feels better overall.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for letting us know what a great upgrade your new Xbox Elite Wireless Controller Series 2 has been. We're especially glad that you're enjoying its updated design and that it's a more comfortable fit for you. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have controller for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality controller. I’ve been using it since the day I got it and it’s very comfortable to use. It has definitely made gaming better for me. I really like this controller and definitely recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending your new Xbox Elite Wireless Controller Series 2! It's great to hear that it's enhanced your gaming experience. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best controller I have ever used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used. I honestly stopped playing my Playstation 4 because of this controller. Battery life, customization and most of all the tension control on the joysticks are amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the battery life of the Xbox Elite 2 Wireless Controller and how customizable it is.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    No charging

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Crappy bumpers. But all Xbox controllers have terrible bumpers. Overall, it’s worth the price for the amazing battery in this thing. I barely have to charge it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great and have not had stick drift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about stick drift when I first got this controller and returned it originally before deciding I would buy it again, but it's yet to happen to me and I really enjoy this controller. Ironically, Xbox has perfected and redone the design over the past couple years instead of releasing an Elite Series 3. Additionally, they purposefully made the Xbox Series X controllers small, and I think it was so people would buy the bigger Elite Series 2 controller. Because that's why I bought it, the regular Xbox Controllers and smaller and awful compared to this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this controller, I wasn’t sure if it was really all it was cracked up to be especially since I’m so used to the standard Xbox one controllers but let me tell you, I will never use any other controller, it feels great in the hands, the build construction is perfect and the battery life is even better, not to mention but the case and the extras are pretty sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surprisingly worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMHO the price point on this controller is a real blocker. I would have tried one years ago at $100, maybe even $130, but near $200 for a controller is a lot to ask. That being said, thanks to not going out for a year I've saved enough money to justify this kind of opulence and I'm glad I went for it. It comes with a charging dock you can rest it on which is nice. I'm mainly a single player gamer so having 1 controller constantly charged is a big deal. I dropped the flippers on the back and swapped out joysticks. The directional pad is an improvement (and you can swap it out too if you disagree). You don't need this controller, but if you're interested and have money to burn you have my blessing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Garzan,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you are satisfied with your purchase and have been enjoying the charging dock and customization options. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life in it is excellent and I love how it feels. Had drift in the right stick for a while but haven't experienced it in some time. It's comfortable to use and I plan to be using it for a long time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alan,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has been a good upgrade for you. We're glad that you're enjoying its comfortable feel, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft