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Customer reviews

Rating 4.4 out of 5 stars with 16742 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 16,742 reviews
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Major upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go back to the original controller! Was hesitant on the price but it really makes such a big difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Erik,

      We're excited to hear you are enjoying a raised level of gameplay thanks to your new Xbox Elite Wireless Controller Series 2! The optimized user interface and comfortable grip textures are truly remarkable, and we're thrilled you have found your new device to your liking. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it’s a little pricey but the quality and range is amazing.The customization is amazing too how you can get more thumbsticks for it and the D- pad I really like this controller and the white doesn’t get scuffed at all it’s really durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Gamer needs!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, reliable, long lasting battery life, much better than its predecessor, recommended for anyone who plays for many hours at a time

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2 to other hardcore gamers. We're thrilled that you're a fan of its durable construction and internal rechargeable battery, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very solid. Love the texture. Balanced weight and long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely better than any elite could be. Love the grip and the profiles especially

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, tons of customization with buttons and buttons on back. Can change basically as my settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ive used! And The deal I got was better than any other store. In fact it was the best! BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little getting used to the new bumpers but the feel of the controller is very premium. I have really enjoyed this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller in the world

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. 4/5 because I've had to send it back TWICE because of issues. MS is pretty quick (7ish days on average from sending back to receiving your replacement) and I cannot play on other Xbox controllers anymore, and it makes the cool PS% dual sense feel like it's just lacking features. I HIGHLY recommend you buy the 2 year replacement plan from BB. For hassle free replacements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Option for multiple presets plus stick drift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller isn’t bad and I enjoy the ability to create multiple controller presets for different games but after a few months of use it acquired stick drift in both joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift from the wifey, and I love it.. works great with PC, it's the controller I never knew I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's expensive, but definitely worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really quality controller - love the grips on the handle and the swappable pieces are so easy to switch. also love the internal battery rather than having to switch batteries out. You really feel the step up in quality from the base model to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a problem with stick drift yet after heavy usage for about 3 months now. I had a scuff I was using before that didn’t last up to what my elite has.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller compared to the one that comes with the XBOX. I’m not a hardcore gamer and probably won’t use it to its full capabilities, but the way it feels in your hand due to the weight and the smoothness of the controls; makes it a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, it’s worth the investment. Great grip, weight and the extra buttons behind the controller are really helpful for CoD!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Hara,

      We're glad that your new Xbox Elite Wireless Controller Series 2 was worth the investment! It's great to hear that Elite 2 has given you a competitive edge in Call of Duty, too. Thank you for sharing your experience; we hope you win a lot of matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Best controller made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and feels great. Nice weight to it and feels really premium.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good eegonomics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a moment to get used to the extra paddles (which are optional) but I can't go back to a regular controller now. Only issue I found is that the rubber grip on the controller will peel off with time. I suggest getting a cover/sleeve for it to prevent or delay that issue from happening.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On pc or xbox great and fun. Smooth. Wireless. Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller, even better battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i went a week without charging it. Also very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Severe drift right out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller as far as the way they made it and the way it feels in the hand. It has a nice premium weight to it that I appreciate. Having the four extra triggers are great I’ve had them for a few years on several controllers so I’m used to that by now but my serious problem is the drift. I’ve read a lot of nightmare reviews about people having a bad drift a few weeks after having it which made me not wanna buy it but I figured I would take a chance. I open the box paired the controller and started the new halo campaign up and instantly there was drift. And no matter what I did or what setting I put it on I cannot fix it I could slow it down a little bit but no matter what it would ruin my game every time . So the fact that I got drift from a brand new controller out of the box is absolutely unacceptable and I will be returning. It’s a shame.

    No, I would not recommend this to a friend