Customer Ratings & Reviews

Flawless, easy to find speedy check out. Product preforming as expected. Wonderful when goes as expected.

I love this controller its so nice! I mainly use controllers for Rocket League, but it holds up so nicely.

Bought an Open box, even before buying it i was able to check it out, looks great and working great tk this day

I love this controller and thanks to Best Buy my favorite place to shop y’all made my gaming much easier and exciting.

Have had it for multiple years has yet to let me down! High quality at a somehwat high price but in my opinion worth it.

I play PC only really & rarely play on controller but I’ve been wanting a controller for a while & finally decided to grab one & you can’t go wrong.

Works perfect! Absolutely satisfied. Will never be going back to regular controllers after the elite

Normally these controllers work fine but as of late I've had issues with two I've purchased. Both were brand new but where can you get a controller even close to this and it not effect your gaming

So glad I got this controller 10/10. If you have the money I would go out and buy this.

They really impressed me with the construction of this controller. Seems heavier and better built than other years-but not so heavy that It’s tiresome holding it. It has all the bells and whistles needed to shoot down all the bad guys- to My kids love it!

Fits well in my handle, analog sticks and buttons are an appropriate distance to be efficient in FPS games.

After hours of gaming you still have amazing grip on the controller and I like how you the back paddles are able to switch or be left off to your playing style

This controller os of top quality and feel. It does not come with the back trickers but you can add them. Be sure to plug it in and upgrade firmware beforw using it

Modern warfare and any other FPS u can dominate with this controller. The controller is very well made and Microsoft took there time with this controller highly recommended plus the bluetooth feature on the controller makes it easy to use on your PC as well.

A cheaper version of an expensive controller. Having options is always good

Great controller bur haven’t had one last more than a year. Protection plan takes care of it

Its a super solid controller, ive always enjoyed using the elite controllers for games and this one is no different

This controller feels great in the hand, has excellent features (hair triggers and custom profiles) and excellent accessories but has one massive dealbreaker. It won’t register 1 out of every 5-10 button presses. Initially I thought it was my fault. “Maybe I’m still acclimating to the new controller and not pressing the button properly”. I know that’s a stupid thought but when you buy a $100+ controller, surely that can’t be the source of the problem. Well, it is. Google it. You’ll see it’s widespread and there’s no fix. Microsoft support will tell you to update the controller firmware. That’s nice but never once had that made the problem less noticeable. If you bought directly from the Microsoft store you’ll be able to send it back to them for a warranty replacement. That’s good I guess.. but should there really be so many forum posts about replacing $100 peripheral? Ok, so how bad is a few missed key presses? Do you play shooters? Imagine doing everything right and taking your time to set up an ambush only to get wrecked because your controller literally said “ lol what?” My recommendation, skip this altogether and spend money on a ps4 or xb1 controller and use them with the usb cable. They’re lightweight, familiar in the hand and they’ll listen to you.

My Elite Series 1 started to drift heavily, so I decided it was time for an upgrade. Ordered one of these online from Best Buy's site as I couldn't find one near me. Waited for the controller to be shipped, and I got caught up on a lot of the issues surrounding these controllers. To date, I've had multiple Xbox One controllers along with three Elite controllers. I've had a lot of issues with stick drift with the XOne controllers. As for the Elite controllers, I sold my first one that had a loose left stick I was able to fix. The second one was faulty out of the box, and the third had stick drift. I received the Elite 2 on Friday. Tested the controller and played with it a bit. The A button was not registering and would occasionally stick. Returned it today (Saturday). Came home and tested it. Looked fine, but it wasn't a thorough test. Found out while I was playing Apex that the A button wouldn't register if I pressed it in quick succession. Returned that and got my third Elite 2. Came home and tested it -- A button is not working. There's a dead spot if I press the button from the left side. I didn't think I'd go through three controllers in one day, but it looks like I'll be returning this one in the morning and playing with one of my Xbox One controllers in the meantime. I had hoped to be one of the "many" who didn't experience the vast number of issues with these controllers, but I guess I'm one of the "few."

Works better than i expected, if you're looking for a paddled controller this is the one