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Customer reviews

Rating 4.4 out of 5 stars with 16743 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 16,743 reviews
  • Rated 4 out of 5 stars

    Top Choice for a Hardcore Gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller is awesome-super customizable, from the bumpers to the Xbox logo light, To mapping a button for the achievements page, and so much more . It feels great in my hands and really steps up my gaming. But here’s the problem: I paid for an “excellent” open box controller, expecting almost new quality, but got one with broken buttons and bumpers. Support told me I had to drive an hour to return it, which just isn’t doable with my night shifts and being a single dad. I wish they’d let me ship it back or at least offered some money back for the hassle and receiving the cheaper controller. Awesome controller, but the buying experience was a letdown.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good Item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Controller overall is pretty good however there’s Joy-con drift it’s not that high but it’s still bothersome to see on a brand new item, Love the paddles and the trigger stoppers the grip is grate as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product and Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller almost everyday and absolutely loves how it feels in my hands. I have used this type of controller for about 3 years an unfortunately the only reason I bought a new one was because my puppy got ahold of it and chewed it. As soon as it happened my wife and I went to Best Buy to get one the first one didn’t have any in stock so we called and ordered it from a different location on our way there just to make sure we didn’t miss out on getting the exact one that I wanted. Best Buy answered really quickly and helped me order it over the phone in less than 3 minutes. As soon as we arrived they already had it waiting in online orders even though we were only about 5 minutes away after we finalized the order.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best Controller for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, but the one issue it has is drift. The last one I owned had drift, and was unfixable. Bought the same one, as the feel of this one is the best. Hopefully it lasts longer than my previous one.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good but breaks overtime. On my 4th one and just the bumpers break after time. Not to much stick drift.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    HAS SO MUCH POTENTIAL.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build appears to be sturdy and quality at first use. Paddles are responsive and made of metal so they won’t break. HOWEVER….. the left thumb stick has been known to get loose while in use. And the I started experiencing stick drift after 4 months of use. I recommend always buying the replacement warranty because you will need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a long time. Never had a problem. Works with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Look past the price tag and upgrade!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me awhile to get over the hefty price tag but glad I did. The paddles on the back are very useful for sprinting/ sliding in Call of Duty. Quality seems leaps and bounds better than the standard controller and the wireless charger is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really believe this controller could be much better than the stock version that comes with the Xbox X, but I was very wrong. This thing is smoother, faster, more comfortable and fun. It is far more responsive especially in multiplayer games than the original controller. Worth the $$

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however this is my second series 2 first one had a button stop responding and major stick drift hopefully not an issue this time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant to get this instead of a normal controller because of the cost. After getting it, I am upset that I hadn't done so sooner because I cannot imagine going back to a normal controller after this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended play time when fully charged. Nice solid design with plenty of ways to program for specific games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series II is PEAK!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite Series II, went away from a Scuf Instinct Pro, will never go back. My favorite controller. Really love the color. Red is my fav color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control for the price live the grip on the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Okay Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive gone through about 4-5 of these controllers. From broken buttons that no longer work to the grip handles slowly peeling off overtime. I even travel with the controller in its case. But through normal wear and tear I can say you can get a solid 6 months out of it. This controller gives me a great advantage in games. I use all 4 paddles started off with the bottom 2 then over some weeks applied the other top 2. Now I cant play anygames without it feeling weird missing back controlled buttons. I even use this controller with my phone or laptop on games aswell as for my xbox series x.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely versatile controller. Nice weight to it. The rechargeable battery is extremely convenient as you can charge in the protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t use another controller! Highly recommend to any Xbox players

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Microsoft elite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé bought me this controller for a Christmas present and i love it. How it made and feels in my hands is incredible. No stick drifting smoth button everything i look for in a controller. Im getting use to the paddles on the back. Would recommend for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great to play. Best parts of the controller are the grip,weight,and the ability to change the sticks to your preferred height.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller-open box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and it has been amazing. Controller is a great upgrade over the standard Controller.

    I would recommend this to a friend