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Customer reviews

Rating 4.4 out of 5 stars with 16742 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 16,742 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    High quality, customizable Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this controller. The extra buttons have a bit of a learning curve, as well as setup. This controller adds plenty of customization for the hardcore gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great controller bad Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s so much accessibility and customization within this controller works well with PC. You can even set. Key binds for keyboard bind help win games don’t have controller accessibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion was one of the best controllers I've used. High build quality for sure. Again my opinion. I've bought quite a lot from Best Buy and they have never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great for Hardcore Gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Doesn’t feel cheap. Nice weight, that makes you feel like you’re really in the game. Built in battery is very convenient and long lasting. Customizing and tweaking to your preferences makes it the best available controller out there.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. We're glad that you're a fan of its customization features, sturdy design, and internal rechargeable battery, too. Thank you for sharing your feedback; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    This was really a best buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't let go of this controller since i bought it! Its a W for me

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Better feel controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and feel better than the original elite controller that made your hands feel clammy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Controller - Premium Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great rechargeable controller option for Xbox. I do wish that the paddles were included with each controller. It seems like a miss to charge extra for those on the side. Controller performs well, and had great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product workd like a charm. I wish I had a store closer to me.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Never in stock, experiences issues in 2-3 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exactly as advertised, Xbox knocked it out of the park with the design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I’ve ever used! So good that I’ve replaced it multiple times just to keep one

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Paddles and joysticks don’t mess up like scuf. mine usually run for a year before I get stick drift. Will keep buying!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller but…

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels really good and the chnageable stick are very nice but the controller like any other is susceptible to drift after a while and you would think with how much it costs it would last longer than a normal controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Elite is the proper title

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best controller and you can feel it. from the weight, to the upgraded features, like rechargeable, customizable, and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not perfect, but way better than the standard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not the perfected version, but the elite offers improved comfort, functionality, and durability that comp and pro players need.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great upgrade from standard controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and Features are nice. Bought for my wife to replace an aging standard controller. She loves the customization and quality of the controller. Certainly a step up

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Better than Series 1 in every way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the series 1 since it released years ago. For the price and time it felt like a good upgrade over standard controllers. I still have it but have since passed it down to my kids because the Series 2 is better. The build quality is better; the sticks are not as loose; the buttons are better and there are now 3 settings for the trigger pull. I appreciate the built in battery. The case also doubles as a charger so you can just set the remote in it and walk away. What I noticed immediately are less aggressive paddles compared to Series 1. The original paddles hung out too far for me and my fingers would bump them all the time. My only issue I have so far is connecting it via Bluetooth to my PC. I was able to finally get it linked, but it took too long and I have little faith regarding input lag. I have opted to use it wired to my PC.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality. Buttons often stick and has bad stick drift. Returned two and am on my third. I personally do not like how heavy and cumbersome it is. However, the paddles are nice and the Xbox logo lights up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Worth it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on this for years and i would always say to myself i don't want to spend that much on a controller. The sticks started falling apart on my last one and i asked a friend that raved about the elite if it was worth it. He said you won't have to buy another controller for life. I broke down and got it and before unboxing it i was impressed with the package. This thing feels great. Very impressed and pleased with purchase. I regret not getting it sooner.

    I would recommend this to a friend