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Customer reviews

Rating 4.4 out of 5 stars with 16739 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 16,739 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best. its durable and the extra programable paddles gives u those extra seconds in the game u need to be the best.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best Controller I purchased easy to set up it’s pretty durable you can change things out to customize it it’s a great controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    XBOX Elite controller is worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By for the best controller for the XBOX Series X & S. I have multiple controllers from hi-end to cheap and I've found the elites customizable options for me are better. Also has great battery life around 35 hrs of hard core gaming. It's more expensive then most, but cheaper and better in my opinion, than more expensive cintrollers with the same features.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller if you like options

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the controller for a few months, I have to say it’s great! The customization options for the analog sticks is good. But this really shines for me using Steam input on my PC to map the back paddles for additional button presses and shortcuts for games. Haven’t had any quality control issues yet as others have said online.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my previous controller because of wear. It’s nice that the core is available so I don’t have to buy everything else that comes with it since I already own them. The controller itself is my favorite, most customizable in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly disconnects from xbox fot a short time mid game

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 4 out of 5 stars

    ELITE 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product feels great and has 3 customizable loadouts. Internally it's not great I dropped it once and it broke.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tony,

      We are so happy that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller and that it is customizable. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Ultimate feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the weight and feel of the controller, with the rubber grips and adjustable triggers for short throw. Awesome. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but one or two flaws

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the custimization options but the official microsoft app that goes along with it needs a little work. Also my left thumb stick constantly unscrews itself for some reason. Other thing is i have maybe slightly above average hand size but certainly not huge. Yet when you get some paddles and install those they constantly get in the way of your grip. Even without them the controller feels small. I will need to buy a grip sleeve or something. Other than those 3 things i dont have any problems with the controller itself. I would say overall 2 of my complaints like the app and grips are just personal issues that might be because of my own preference. The 3rd which is the left thumb stick unscrewint itself and feeling like it gets stuck sometimes i would say is manufacturer error or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best controllers ever created, super easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, quality in every way. You’ll no regreet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    The beat controller I ever bought

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is outstanding the best I ever bought it weighs perfectly and it so easy to charge it literally last two weeks per charge worth the price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller you've ever bought. Thank you for sharing how comfortable and easy to use it is, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for Christmas. Found it in an open box and got lucky. Works well. Uses it every day for hours. Holds charge well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad it is working well, and your boyfriend is using it often. We hope he has fun with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    So close to being the perfect controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good in some ways, a let down in others. The Bad. The Bluetooth is not usable on my Windows 10 gaming pc. It seems okay and latency isn't an issue from what I can tell, but about every 5 minutes you'll lose control for a good 6-7 seconds. Maybe this could be fixed with a software update, but both my controller and the Bluetooth drivers on my computer are up to date. The wireless USB module took care of this. Just sucks always having one more USB drive being used. My A button stuck down for a brief moment twice. I'm hoping this doesn't get worse. The Good The case with the charger built in is a nice touch. The USB cable that comes with it is awesome. Feels very good in the hand. Has a dense solid feel, very quality build to it. The grips are much improved over the V1 Elite controller, which I've used for the last 3 years, that reduce sweating in the palms greatly. The new triggers are fantastic. The old, large ones are terrible by comparison on the last gen. The tension screws on the joysticks, wow! What a feature. I love that! Tool included and takes seconds to adjust. I now have my right stick on max resistance and I can aim so much better than before. Overall, I like the controller. The biggest concern is the sticky buttons at this point. If it continues I'll be replacing it with another one and if that one fails I'll wait until the 3rd generation. The first generation is still working well enough to get me by.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty good. Microsoft is junk though.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall build of the controller is very nice. The added paddles are not my thing and I end up hitting them on accident more than not due to the size of my hands. Bluetooth doesn’t work for sht in windows 10. Drops connection every couple of seconds which is why the low score. Had to get an Xbox wifi adapter to fix the issue. For the price I should have to do that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Came with extra pieces and all buttons work great. Price was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my elite controller! Definitely worth the upgrade, especially is you play controller a lot. I find it easy to switch between the elite controller and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. I like the weight and the haptics but the stick drift drives me crazy. Brand new and even when customizing the controller through the Xbox it recognizes out of the box there is stick drift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming experience just got better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a core gamer and old school like me ,this one is for you. Buttons are smooth ,interface is quick and awesome. Connects quickly and its cheap if compared to other ones in the market

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases ever! Works awesome! Would recommend

    I would recommend this to a friend