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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16736 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 16,736 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next controller I've used. I was nervous about the price but it's well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 3 out of 5 stars

    Works and feels great, but stick drift problematic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller with exception of price and the stick drift issue. It's nice that Microsoft finally acknowledged that it was a problem and extended the warranty but it would be better if they would fix the issue. On my second controller in 4 months so we'll see how it holds up. A little on the pricey side when considering the quality issues they have been having.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel awesome sensitivity can’t go wrong getting one of these programmable controllers edition of the Puddles is awesome

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts! We are happy to hear that you like the feel and sensitivity of the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Élite 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller only issue is it gets stick drift really fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Crazy Cool Controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy amount of customizations. Solid feel, I have not had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller feels good in my hands. The optional buttons on the bottom give me extra control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have to be my favorite controller I’ve ever purchased. Been playing on Xbox since the original and went through many different controllers. It does take time to get used to the paddles if anyone hasn’t had them before but if you don’t like them, they’re easy to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, the feel of it is just right and quality is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a problem with stick drift yet after heavy usage for about 3 months now. I had a scuff I was using before that didn’t last up to what my elite has.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Great controller, but buy the extended warranty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Microsoft Elite controller I have owned. All have been purchased from Best Buy. I always purchase the extended warranty because they always seem to develop hardware issues. The controller itself has an excellent feel and performs well. Unfortunately for me, they seem to have a fully functional life of about one year before needing replacement. Its very disappointing for a high quality item like this to have continuing issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    xbox one controller feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this controller its the best made i wish the buttons wasn't made so cheap that's it but other then that it feel great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2, we appreciate the feedback. We are happy to hear you are loving it. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good but could be better for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these remotes just wish Microsoft would’ve fixed the stick drift issues these tend to get. Doesn’t help that I’ve seen break downs of the remote showing the same joystick design in both this premium remote and their basic remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsurpassed customization and battery life The trigger locks and adjustable stick tension make this the best controls for FPS style games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the advanced customization features and battery life of your new Xbox Elite Wireless Controller Series 2. We're glad that it's enhanced your experience playing first-person shooters, too. We hope you win a lot of game matches with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best controller available.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality controller. Definitely worth the price even if you’re coming from the first elite controller. A lot more customization options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Option for multiple presets plus stick drift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller isn’t bad and I enjoy the ability to create multiple controller presets for different games but after a few months of use it acquired stick drift in both joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Forget the stock controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should have been a day 1 purchase, even before any games had been installed on the Xbox series x. It feels infinitely better than the lame controller that comes packaged with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! It's changed how I play and I'm getting better. Feels really good in your hands and durable for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller, Really like color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller very comfortable. Only complaint i have is the rumble motors make a slight noise. Same thing with a series 2 core Controller i got. But after using it a while bout 20 hours ish the noise seemed to go away.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my elite controller, it felt good on the hands although after a while u can start to feel the weight but u can customize this controller to whatever feel better to you. I love that u can change pretty much everything. Would definitely recommend if u wanna step your game up a notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox controller. I use it with my laptop and it connects perfectly with zero lag

    I would recommend this to a friend