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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 16,726 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new controller works great, easy to set up and use right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ans arrived as scheduled. The delivery uodates were accurate as well

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Feels great but buy the insurance on this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller feels amazing very customizable however it does have some down sides doesn’t last long used it for 11 months before stick drift started. Widely known issue Microsoft was fixing some but not mine it was out by 2 weeks and won’t cover it. This is a very expensive investment to last 11 months with no abuse and moderate game play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller at an elite price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller , feels solid as can be and i got lucky with 0 stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series s controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is my favorite one. It makes competitive gaming easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the most controller that i have ever gotten. like the button chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox One. Like the padels on the controller and comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    High quality stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one of these I’ve purchased. Excellent customization and high quality controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Lasting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my old Elite that went out. Haven't had any troubles out of it outside of a little stick drift, but that's expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love open box!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal on an open box item! Always worth taking a look at!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Caleb’s review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller allows for modifications and the paddles work quite well.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    I love the controller, but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller but the buttons keeps messing up and I've had to go back to change the control and buy the warranty again and again. Got a new one about 1 week ago! Let's see how long it will last! It's like if best buy has a monopoly with these controllers. Im not saying it does, but it feels like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell the quality is way better than normal controller. Awesome worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Woooo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful controller. Love it. Best thing ever. Wow.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Mixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller just mad first one I got had stick drift and trigger problem

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for what they are. The controller itself is a bit heavy. The sticks have very bad stick drift after just a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have for game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for pc or Xbox charge wire is really good

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite Series 2 controller is very solid, and feels very good in my hands. The customization is good to set up your controller to your style of play, and when not playing a shooter your can put to respond like a regular controller to play Madden. So you have two controllers in one if you want to compete or not this controller is a must have. Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy well worth the money. Functions and built better than the standard controller.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Amazing controller, BUT

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing stopping me giving this a 5/5 is Microsofts poor QC on these controllers. The bumpers or buttons will end up always going out on you. Other than that they're excellent controllers

    I would recommend this to a friend