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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 16,726 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to own the original Ellie and loved it. Took awhile too but the Ellie 2 but immensely enjoyed using it like I did with the original. And with the accessories kit makes it hands down my favorite controller

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Excellent when working.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give it a 5 if I hadn’t had to replace it 3 times. These controllers are prone to random buttons failing. Get geek squad warranty. When it’s working it’s a… game changer (I’ll see myself out).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go back to using another controller. The trigger locks and rubber grips make a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and great customizations. It lets you adjust so many pieces and especially for racing games and throttle control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these and like them better than the standard xbox controller. Like the rubber grip and the ability to add the flipper buttons. Allows for some customization and just feels good in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Elite controller without accessories

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller just need to buy the other attachments if you really need that if not this one is just as good as the basic black color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Upgrade From Series 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Elite Series 1 and have no regrets so far. The controller feels very good and high quality. The 3 levels for the trigger buttons is a must have for any first person shooter gamers. Only concern is how the handle grips will hold up since the Series 1 had serious issues with them peeling. A bit pricey but if you're a serious gamer or game a lot this controller is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congrats on upgrading to Xbox Elite Wireless Controller Series 2! It's great to hear that it has enhanced your gaming experience in first-person shooters. Thanks for sharing your feedback; we hope you win a lot of matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Must-have for serious Xbox gamers.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is solid and the ability to adjust thumbstick tension and re-map buttons is a game-changer. The wireless connectivity is reliable and the battery life is impressive. Overall, it's a must-have for serious Xbox gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Son Loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Son and he loves the Color and performance !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has done a great job on the 2nd gen elite controller. My only problem with the 1st gen were the grips and they've completely rehauled them here. They don't feel as tacky at first touch but once I start to play I actually much prefer the grip on the 2nd gen controller. Overall the controller feels much more solid. A little more compact grip which has proven much more comfortable over the last month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Must have for fps type games. It will improve your game play.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great grip and customization

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texture grip is comfortable and the customization through the pc and xbox apps are where this controller really becomes pro. Paired with Scuff rear triggers this is great all around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hoping this one lasts more than a year

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I had previously only lasted a year and a half which, of course, is outside of warranty. I'm hoping this one does better because I like how solid it is and the case it comes with. It also seems to have a better connection with my xbox than other controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of sticks and remapping is awesome. Have had a few of the elites over the years and the only downside is one of the bumpers is almost guaranteed to start going around the 15+ months mark.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice quality for a premium $

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive controller but huge improvement over the base controller. I love mapping buttons to the bottom but really only keep one paddle on the controller to keep it daily useable. Stick feel is great charges easily and with the charger built into the case it’s easy to put it up at night and have a fully charged controller when I’m ready to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Well Built - Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed this controller so far. The quick customization to your game play style for any game in just seconds by switching parts and profiles makes the user experience that much nicer. The controller is well built and very customizable. Also really enjoy the charger and case.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller, some build quality issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress this enough: buy the protection plan. I’ve read numerous reviews on some models having design flaws, stick float, etc. Don’t get me wrong, I LOVE this controller, but I would hate to spend $180 on one and not have it work after the 90-day Microsoft warranty runs out. My first didn’t charge on the base, current one seems flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Xbox elite controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel in the hands. Nice weight. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Love it makes gaming easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to customize and all controls are well placed Really well made and nice feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one you can get for the Xbox series controllers

    I would recommend this to a friend