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Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 16,726 reviews
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself as a bit of a splurge. After getting some paddles for it, I can’t go back to a normal controller - it’s that good. This is truly one of those moments where better hardware makes you a better gamer (I mostly play shooters and my stats went up a significant amount after getting this). The grips on it (the black part) are a nice rubber textured bit that is not at all uncomfortable. You may get sweaty hands after a while, but that happens whether you play on any controller or a mouse and keyboard. Stick tension I havent really messed with (i like the sticks loose). Keep in mind too that the sticks are very sensitive out of the box, so maybe adjust that in the accessories software on your xbox. Great product, love it tons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Responsive, feels great as has grips on the sides. So far, it’s been an awesome controller without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box, good as new!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box, no problems with it at all. Saved $40.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Xbox serious 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this remote for my 2 boys because they’re hardcore gamers and they love their remotes! Also get the 2 year protection plan because the remotes fragile because sometimes the buttons stick, but no worries it’s normal! Trust me get the plan you will use it and when they check it at Best Buy they will give you a brand new one on the spot!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're excited to be a valued addition to you and your family's home gaming setup! When it comes to next-generation performance and dexterity, you can do no better than to pair up with your new Xbox Elite Wireless Controller Series 2. It's our most advanced model yet! We're thrilled your boys have been enjoying their time with it. Thank you for sharing your story! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to my gamer friend he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Release smooth touch feels really comfortable in the hands would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been hankering to get one if these for months, and because of that I was a bit wary going in. You never know if a purchase is going to live up to the hype you build for it. I'm happy to say that to me at least, this does. When you first pick it up, you don't really notice much besides the weight (which is good and heavy; I can't stand lite cheap feeling controllers), but after a few hours in I started noticing subtle details. The sticks are suuuuuper smooth, and every button has a good solid click. The triggers are weighty and responsive, however the trigger stops detract slightly. I usually have them at the shortest pull when playing rpgs or shooters, and it almost feels like I'm going to break the stops. Other than that one detail, I haven't found anything about this controller I don't like. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 gamers in house and they love there xboxes

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    A winner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller. It feels premium in the hands, and very customizable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the feel and customization options. We hope it continues to impress!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best xbox controller yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these and I think they are the best controllers ever. The heavier weight feels great and the joysticks are very smooth. I have the total tech on them and if they ever have a problem I just swap it out for another. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Looks great and feels great when playing. Love the extra features on this advanced controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for XboxX accessory. Love the color and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No batteries!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller glad i dont have to use batteries anymore!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles are great but the Y button feels a bit unresponsive. Other than that it's feature rich. I also owned a elite 2 before so I had all the accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox since day one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first elite controller. No problem still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my son. Solid and well made controller. Works as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Gift for my husband. He will love it. His current one is literally falling apart.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great it’s my main controller now i use it for all the games I play. The best feature is i can control how sensitive the triggers are and the custom button mapping

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Somehow, I prefer regular controllers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is awesome and it’s a beautiful piece of technology, but there are several fundamental flaws that still have not been completely fixed in this second generation of elite series controllers. Within days I was experiencing: -Stick drift -dropped connection mid-game -delayed response in left stick input (visually confirmed in the Xbox accessories app) For this price, I would absolutely expect this controller to be perfect. Instead, I got an absolutely gorgeous controller with a lot of problems. They may not be noticeable to a casual gamer, but what casual gamer is buying a $180 controller? Three stars because I’m having it replaced and I’m hoping I just got an exceptionally bad copy. If it’s another dud, 1 Star for sure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    V2 is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the v1 so had to get a v2. Consistently sold out until I got lucky. Wish I could pair it with a series x… (looking at YOU Best Buy). Would like to buy more stuff from Best Buy and not get threatened about my credit card being canceled from lack of activity cause BB can’t get merchandise in stock…

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you haven't been able to get a Xbox Series X yet, we're working hard to make more available. We recommend checking back with Best Buy online regularly for stock updates.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft