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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 16,730 reviews
  • Rated 5 out of 5 stars

    Expensive but nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be a good controller in the month I’ve owned it. The paddles on the back side take a little bit to get used to, but once you get used to it things can be done much quicker. I like the ability to change out the d-pad and the joystick pads. And the case is really nice as well.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Used controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it used, it was a little dirty and already has slight drift. But I got it for a good price, so I’m happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing I’ve ever purchased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great overall the controller is great I love it and it works very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would buy again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is exceptional! I was not a fan of the all-black but works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Hands down the best controller for the Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy, but worth it if you spend a significant amount of time on the console. Sized and weighted perfectly 9may be small for those with large hands, though)! Paddle controls can take some getting used to and will occasionally cause issues with unintended hits on a given paddle. Swappable user controls and configurability are outstanding!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t pressure customers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller I bought was a defect. Went to return it and had to spend 20 minutes listening to the try to sell me a ridiculous priced plan for protection which I kept informing I did not want but still continued to pressure me. I ended up getting basic two year plan so I could get back to my day. Don’t pressure people to buy things they do not want. I understand upsell but the situation was ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improved quality and capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my adult son who always bought his own equipment since he was in High School and was proud of it. I repaid his hard work and dedication to his college studies with this top of the line controller. He is extremely happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its marginally better than the original controller, but it is customizable and more responsive! Feels great in the hands as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price point for an amazing controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Can’t touch the standard Xbox controllers now. The core is a great price point to enter into the elite family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Very good option

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, exactly what I needed. Was an open box and it is still great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the elite series have been a better choice for xbox only thing i wish they would change is the joysticks to the new magnetic ones to stop the terrible stick drift problem that all console makers have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no delay, so easy to grip I love the trigger stoppers in the back to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! I bought this as an open box item and have had zero problems with it!! The controller is awesome and the customer service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can break easy but nice controller to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable especially if you think the regular controller is a little small but it’s not a huge difference. Enjoy the better and customizable parts. 100% recommend product protection.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and has a lot of functionality. Only conplait is the price. Not worth the price. Would be better buy at a cheaper price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars from me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent. It feels nice in my hands. It comes with different kinds of sticks and accessories. The paddles are great and in the perfect spot for easy use. I’d recommend this controller to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one one of the best things I've ever purchased i love all the features it has and i find it to be very comfortable in the hands

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love this controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels so good to play games FPS games with and with adjustable triggers and button mapping, every adjustable piece to this makes gaming that much more involved with how you enjoy it. Long battery life and a ton of features made this such an enjoyable controller to own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for hardcore gamers

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller I’ve ever had. Awesome for any game, from Elden ring to Call of Duty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easily a top three first party controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read some mixed reviews out there, but my experience with this controller has been nothing but enjoyable. It is a very solid, durable feeling controller, the sticks are great and so are the buttons. I haven’t used some of the more advanced features this controller has to offer yet, but my first impressions are overall very positive!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jimbo,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you need any assistance in setting up the Xbox Accessories App to customize your controller, just go here: https://support.xbox.com/en-US/help/hardware-network/controller/xbox-accessories-elite-series-2

      Thank you for sharing your experience! We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft