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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16735 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 16,735 reviews
  • Rated 5 out of 5 stars

    So far, the best controller ever made!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the first Elite controller but the Series 2 blows it away! Very well constructed. The stick tension, 3 step trigger locks, shorter upper paddles, 3 profiles instead of two, and improved bumpers are just amazing! Definitely worth the price if you wanna up your game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi David,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller ever made! We're glad that you're enjoying its sturdy construction and updated features as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like its made with good materials. Has good weight to it!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Niice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start with I like the feel of this controller over the older model. Remapping was a breeze since my console recognized the other model controller was mapped previous to connecting it. I havent really had the chance to use it yet but i have it set up to knock some heads off in Call of Duty!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the elite controllers. My first one lasted 8 years and i needed to replace it. The new elite is still the great quality with new features. I use it for xbox as well as my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Xbox Series X controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly can not consider any cons f owning this Elite controller. It enhances your gameplay experience in such a remarkable way. Definitely a must own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another comtroller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted me a good few years and I have no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Price

    Rated 3 out of 5 stars

    Still good but quality issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good controller but for almost $200 dollars the ABXY buttons tend to feel flat some times without a good bounce back. I would have a tough time recommending it for the price. It is better than the standard controller but not by much.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the buttons on your Xbox Elite Wireless Controller Series 2. If you're still experiencing this problem, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for casual or competitive!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, better that the elite 1. I use it for both competitive an casual gaming on a broad spectrum of gaming genres! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Cant go wrong really

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent condition. Not a single blemish and the controller itself performs amazingly. Got some heft and you really appreciate the fine tuning freedom.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great customization!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my spouse. He was very happy with it. He likes that you can change out the buttons and pads to completely customize the controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller. Warranty is a must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. I only get about a years use out of it until stick drift becomes unbearable. Prob play more than the typical person. Def buy the warranty with controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift idea!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bday gift for college student - he loves it! College is hard, gaming helps a great student check out for a while. This controller just makes it more fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possibly best controller ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I going to go ahead & give this item a good review, this is my second one. First one was great & then out of no where the right bumper started double clicking, I dealt with it for a little, however at $180 for a controller, it better be flawless & I didn’t have it but for like 2 weeks & it’s malfunctioning. I looked up online & that’s where I found my issue & others. I returned it to Best Buy & as normal they exchanged it for me with no fuss. So far the new one is working correctly, seems the face buttons need to be pressed with conviction, however the entire controller works, the craftsmanship & functionality is great & this could be the greatest product ever, if Microsoft can just fix the software & hardware issues. It’s crazy how all over the place the quality control is. If this controller goes south, I will be looking to get a refund & just buy a good battery charger & battery setup for my plain jane Xbox controller & call it a day, that controller still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it worth 160 bucks? No. Is it a great controller? Yes. It's actually a really nice controller. The rubberized faceplate is really grippy and comfortable and the interchangeable buttons are nice too. I've only found use for the paddles in racing games for shifting but I'm sure theres other uses for them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are glad to hear that you are enjoying the comfortable feel and paddles of the Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Not sure it’s worth the price tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for Call of Duty but it’s not much more useful to me than a standard core controller. I only use 1 paddle for jumping/climbing. The deadzones need to be set at least 0.08 for the drifting to stop (this is a major issue in games where you can’t change the deadzone values.) Having all 4 paddles on is extremly uncomfortable and you’re bound to accidentally reload or swap weapons in a gun fight. Good news is they are removable. I have already had bluetooth issues with it on PC so I keep it plugged in. The trigger locks are kind of cool especially for semi auto weapons. If you find a use for all the features comfortably, this will work for you. I will probably be returning this in January.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s so smooth and adjustable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, wish yall carried the under paddles though.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    2 Month in and Bumpers are having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Love the feel, the customize the joysticks, the the "clickyness" of the paddles and, middle button. What im not a fan of is paying this much for a controller and already having issues. My buddy also experienced the same thing as me when you click the bumpers the controller registers it as you clicking it twice and this is very frustrating. i tried it on a couple separate games to see if it was the game and it was in fact the controller. I even tried testing it while hitting them slowly to make sure i wasn't hitting them twice myself. I am waiting for Best Buy to be in stock again so i can get my exchange and hope i just got a dud. Very unfortunate.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it at Best Buy, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers to use. I have it for Xbox and Ps5

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Controler for XBOX ONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and how smooth and easy it is to play. I have had it for a month or so and its still feels and performs awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sturdy, a few things that would need improvements would be a removable joy stick because they seem to loosen pretty bad and the tightening sometimes its either too tight or too loose

    I would recommend this to a friend