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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16735 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 16,735 reviews
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Great Controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of these controllers are awesome, I’ve used mine for almost 3 years until the right bumper only worker if I pressed in a specific spot.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Controller. But still get the warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best XBOX controller however all xbox controller suffer from stick drift so by the warranty. The features are the best in the premium controller market.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for the longest time I swore I’d never spend this much on a controller…it’s worth it! It feels amazing in the hands-very textured and has a great weight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well structured controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks good , feels good , I love the metal finshes to the controller , but i would recommend getting the paddles as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement controller, solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement to my Elite v1. It’s subtly different, it feels better in my hands and the grip feels better than the original. The change to USB-C is a welcome addition, and the charging dock is cool. This is the ultimate controller and it’s forward compatible to the newest console generation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good business

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing my 3rd controller purchased and no regrets

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    You guessed it, stick drift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon unboxing, this controller feels and plays great. Solid build, great response, worth the money. But inevitably, after the warranty expires, stick drift creeps in. This is my 3rd elite controller, and every one of them got stick drift around the same time. Every time I assime after years they would engineer that out of the next model, but nope, its built in. I buy a lot of mid to high level electronics with no extended warranty, and this is the ONLY product I ever recall failing, and consistently at that. Idk how this is possible. My biggest issue is the warranty is only 90 days, when the standard in any electronics is 1 year. So Microsoft know they dont last. The price on these need to come down, or better yet, extend the warranty to a year. Im tired of getting ripped off on these controllers. Ironically, the generic plastic ones always seem to last longer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Excellent replacement core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for if you already had a fully-kitted Elite controller that was starting to show signs of wear of Stick-Drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable grip for long game sessions. Definitely recommend these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice, good weight to it and has grippy handles. Easy to setup and use with everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. I've bought it a couple of times over. I only wish it didn't have plastic analog insides.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate gaming controller definitely my go to controller for gaming with the stick tension adjustment and back paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best PC controller EVER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. It's so customizable and durable. The grips are truly non-slip. I play video games for hours and my hands to get sweaty, but they never slip due to the high quality material of the controller. I have used all other types of controllers for the PC and this by far is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewed Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller in perfect condition to be a renewed one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get this right know.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. If you are used to use Xbox controller this is an improvement, a must get item. Better quality than all the other custom controller, plus all the extra features and changes you can do in the app! Don’t think it twice. Get this if you want to get advantage on the game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you are taking advantage of your new device's customizable interface! No matter your game of choice or playstyle, we've designed your new Xbox Elite Wireless Controller Series 2 to offer the very best user experience, and the most in-game control available on the market today. We're thrilled you are enjoying your time with it! Thank you for sharing your thoughts with us, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    GREAT! BUT Do Not Buy without GeekSquad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Elite controllers are far superior to the regular ones, they are still full of wearing parts, and prone to being dropped or mistreated. We had a teen boy in the house, and had the first version of the Elite controller, and so we got the GeekSquad protection thinking we wouldn't use it, but it's not that expensive so what the heck. I can not tell you how many times the GeekSquad plan has saved the day. I think that first series controller got replaced 3 times before the series 2 came out! Now that the series 2 was released, people are discovering problems with it. SO, that's even more reason to get that GeekSquad protection on it! I think this controller is like version 2 of series 2 in the Elite controller lineup or something like that, and they may have worked out all the problems, but I think it's still better safe than sorry. So I'd say get that GS protection on it, otherwise the Elite is a waste of money as it will most likely break at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design. Ended up buying this one as my original Xbox elite controller was getting old although nothing wrong with it the new controller is great like that the battery is internal however curious on how long the recharge ability will be in the coming years as opposed to swappable batteries

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick and easy purchase. Available within an hour of ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternate purchase over the elite controller. Same functionality as the elite , minus the paddles. To be honest , i barely use the back paddles and charges just the same as any other xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller at an even better price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new elite colorway. Doesnt come with charging case or paddles but I found these useless on my first elite. I usually just charge it with the cord and buy colored paddles off of amazaon anyways (20$ for colored paddles)

    I would recommend this to a friend