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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16739 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 16,739 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Gift for my step father. He loves it. Works great.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Get what you pay for

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the price point of this controller is quite steep at first glance. But if you even know what an elite controller is/capable of doing, you realize its much cheaper than a custom Scuf with the same capabilities. I use mine for FPS games and couldn't be happier. Had Elite V1 and bought this, happy with both!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job! small amount of stick drift, adjust the dead zones on the game you are playing and it works itself out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible piece of gaming equipment. I feel like a true professional using this controller and would recommend to ANYONE who wants to use a controller with paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need a backup controller. Got it on sale for $99.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Pretty gucci controller

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought about spoling myself it's pretty nice compared to the regular one. Wireless and has a premium feel to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller to improve my gameplay. There is a bit of a learning curve at first. Once you get this controller it's hard to go back. My controller works fine out of the box, but the headphones make a buzzing noise with this controller. Its a good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best reliable durable controller thanks. The grip is very comfortable and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Series 2 replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous controller bumper died. Bought this to replace, switched paddles and would prefer to pay for this than a whole new series 2 controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game controllers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy product and lasts for a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Same ol trashy junk controllers Microsoft puts on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller works good but within three months of my purchase the RB button is already starting to stick and not work, it works sometimes but only when I press it hard, if I lightly press the RB button it does not work, so definitely make sure you purchase the warranty on this controller. It's $45 for 2 years and it's worth it because Microsoft does put out junk controllers and this is probably the best of the junk controllers they have out of their junky controllers.....that's why Microsoft is in a class action lawsuit right now for putting out trash controllers I literally have nine controllers on my shelf that do not work, I have three kids and I'm on my 10th controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. My original pro controller broke and I didn’t want to buy the full set and this thing came in clutch. Was the same great controller for a better price:)

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    I hope new ones are better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought three of these and they work great for a while, but then they start to have stick drift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is da bomb! The design is awesome and button response is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my hammer hubby and he absolutely loves it. He loves the brand and won’t use anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Perfect for a gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller if your a gamer like me and want to make your response to certain things quicker youre gonna like this. being able to make the triggers quicker and the other customizable option personalized for you make your game that much better

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mitch,

      Thank you for sharing your thoughts and experience with us. We are happy to hear that you are enjoying the Xbox Elite 2 Wireless Controller and how customizable it is.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the red and blue elite series 2 controllers came out and I had to get the red elite series 2 controller! Theres no going back to a stock controller after having one of these !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much Improved then the Series 1!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Series 1 Gears of War 4 edition and I loved it (until the grips came off). With the Age of Quarantine, I have been gaming a lot more and really missed my Elite. So when i had a chance to buy this, I could not press "Add to Cart" any quicker!!! Yes...it is expensive, but it is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's wonderful to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. We're glad that it's been a worthwhile purchase, too. Thank you for sharing your experience and we hope it helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great feel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. The weight helps a lot. Colors are useful so kids can have their own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Controllor Ever!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra back triggers are great and easy to remove the thumb sticks or buttery smooth, the rubber grips are perfect for long gaming sessions the adjustable triggers it’s super easy and quick to switch. The keypad is very clicky, but surprisingly good for 2-D platformer‘s. it has quickly become my go to controller For everything but couple emulators or motion controlled games given the lack of it at this price. I would definitely get the case again I only with for how much I spent i would have gotten the color custom one for 40 more but also glad to have not spent 40 on a different color and custom engraving

    I would recommend this to a friend