Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$170.99
Save $29
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16846 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 16,846 reviews
  • Rated 5 out of 5 stars

    Amazing experience everrrrr!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is the best you’ll up your gamer level with this control ..the experience you get is amaaazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best premium controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a huge improvement over the first elite controller so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! One of if not the very best controller I’ve ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this controller. Will never use any other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Controller expect it can start to break or malfunction after a using it for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller don't worry about batteries and lasts very very long with great grip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was in good shape, even though bought a new one online, got a used one when picked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best controllers!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice addition to any hardcore FPS gamers! The paddles and hair triggers work amazingly!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Justin,

      We are glad that you are enjoying the paddles and hair triggers on the Xbox Elite Series 2 Controller. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite controller. Enough said. That being said they want 20 more characters....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on a good controller. Shipped fast so I didn't miss any game time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Told it is the best controller ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son has used the Elite series One for ~ 2 years, he stated that the series 2 is an awesome improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller for all the mods you have as a standard with this controller and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and easy use of this remote , comfortable and battery last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller I’ve ever bought just expensive as hell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have to reach Pro Level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product in proved my gaming experience, best but to improve you level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear looking and feeling controller, love the ability to customize just about everything on it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller, watch the A and Y buttons

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is almost perfect, but the A and Y are very unresponsive, and it's not that some units are defective, but a design flaw. Otherwise excellent controller.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I really wanted to love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m fully aware of all the reports and issues that came with this at its launch so I probably like many others , decided to wait and see if they fixed whatever they needed to in the later batches. I was wrong. From the extensive research I did about this, not many people were looking at “lot numbers” to see which ones were faulty and which weren’t. I ordered this about 2 weeks ago and from what I found, it was the newest lot number, #2011. So I thought I’d have a good chance at a solid one. Nope. Literally 1 week in, the joystick was drifting . And because these are so out of stock so often, Best Buy couldn’t swap mine out so I’m forced to either play with a broken one or return it altogether and wait weeks or even longer to get a new one and HOPE it’s not the same lot number. This is kind of ridiculous. I even bought the 2 year warranty on it because I was gonna be “okay” with the chance it breaks after 6 months when both Microsoft and Best Buy standard exchanges would be done. One week people... one. And I’m not the only one , 1000s of people are getting this within 30days. I don’t understand it. I have been a Xbox and Microsoft fan since 2005. I’m gonna hold out and see but I’m honestly thinking of switching over to Sony and the PS5 if this keeps up. I know I won’t be the only one in that dilemma either.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the thumbstick drifting on your new Xbox Elite Wireless Controller Series 2. If you'd rather not wait for assistance through Best Buy, it should still be covered by the manufacturer's warranty through Microsoft. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller i have ever used.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the series 2 it feels great, looks great, and has a ton of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. A lot customization available

    I would recommend this to a friend