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Customer reviews

Rating 4.4 out of 5 stars with 16753 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 16,753 reviews
  • Rated 4 out of 5 stars

    Xbox Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels great in the hands. Rubber starts to peel over time though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller feels like really good quality and paddles feel really solid

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you enjoy the feel of the controller paddles! Thanks for sharing your experience with us, we really appreciate your feedback. We're thrilled you are enjoying your new Xbox Elite Wireless Controller Series 2, and that you've have found the interface to be comfortable, reliable, and well-made. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time I’ve purchased this controller. Would recommend. No charging cord or stand like previous versions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazong controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for xbox, must have for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wireless pc controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our son for Christmas. He loves the durability and smoother controls.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Elite 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely packaged awesome! The controller itself is heavier than standard ones which is good. Controller has so many options you can change that it’s slightly overwhelming but once you understand everything it’s one of the best! Love mine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovin it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it's something that is better than the older model suggest I might get another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller, but not durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I really like the feel and functionality of this controller. It has great adjustments, but is not durable at all. Ive only used it for a few weeks and it already has stick drift. Quite a letdown.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ans arrived as scheduled. The delivery uodates were accurate as well

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better than Generation One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the first generation Controller. The improvements to the trigger locks are fantastic. The control sticks seem more responsive and have adjustable tensioners. I haven’t figured out the shift function in the app yet, but from a cursory inspection it appears there is a greater degree of customization options with the buttons. The docking station is the greatest improve,ent, no more breaking the USB input.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're a fan of the improvements to the Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated design and enhanced customization features, too. If you have any questions about how to use the Xbox Accessories app to customize your controller, Xbox Support may be able to help here: https://beta.support.xbox.com/help/hardware-network/controller/use-accessories-app-configure-elite-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for what they are. The controller itself is a bit heavy. The sticks have very bad stick drift after just a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Huge upgrade from standard Xbox controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller overall, got it for my series x. Love the hair trigger and customization features. Expensive but truly feels like a premium controller. Only downsides are that Microsoft will likely introduce a series 3 soon that incorporates haptic feedback, adaptive triggers, and the share button that is currently on series x controllers in order to compete with the incredible dual sense.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Elite 2 Wireless Controller. Thank you for sharing your experience with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for fps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than standard controller. Couldn't live without my paddles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has improved your experience playing first-person shooters. We're glad that you're a fan of its back paddles, too. Thank you for sharing your experience and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 absolutely excellent condition product perfectly brand new

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pro controller is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the look to the field this is the whole package. It’s got the right weight the right balance and being able to adjust the tension on the triggers and the thums is awesome. I like that they came out with the white one however I would be great if there were more colors and patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new controller works great, easy to set up and use right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one elite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly so far every elite controller I’ve bought from other places comes with an issue but I bought this one from Best Buy and thank the lord it came in perfect condition and so far has given me not a single issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Controller is great but prone to breaking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly the best controller out on the market however this is the 2nd controller i bought and i decided to get the protection plan on this one and once it broke best buy was not able to send me a new one... i jusy wastee my money on a payment plan i wasnt able to use?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however I have had to repair it myself a couple of times due to dust build up on certain buttons but very straight forward the customization of it is unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Long lived

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money—this is my second one in 6 years so even though it is double the price of the regular controller, it lasts way longer

    I would recommend this to a friend