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Customer reviews

Rating 4.4 out of 5 stars with 16758 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 16,758 reviews
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a fathers day gift for my husband! he loves it so far! the best buy employee recommended it when he saw my husband with a different controller about to check out lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better quality Pro Controller than Series one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality than the first series of controller. Had the first series controller and it broke easily and quickly. Iv had this controller for a while and put it through extreme gaming and still works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you've been enjoying your time with it! When it comes to next-generation gaming, you can do no better than to pair up with your new Xbox Elite Wireless Controller Series 2. The in-game control and precision it offers is truly unmatched in the space! We're thrilled you've found it suits your needs as a modern gamer. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    BestBuy comes through again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit I purchased was an open box. It performs perfectly. Very solid unit with great battery life. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new controller. Much more responsive. A little bit heavier than the normal one that comes with the Xbox, but feels to be much better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pickup an open box item. Like new with all the extra part. The ability to customize different functions makes the extra cost worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Must have controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good contoller love the customizable abilties and short stop trigger very nice and high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Feel, Premium Quality, Premium Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty, way better than the normal controller. Feels a lot more premium, should come with every xbox. A little expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Elite Wireless controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son that had been wanting one of these, it wasn't on sale, however I used my Best Buy points for a discount. My son loves it & says it's awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rear paddles are a game changer. Awesome to program for ground and reload or air rolls on rocket league. I’ve had for a little over a year and getting some stick drift though. Only downside so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing controller with huge flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. The amount of ways you can customize the controller are huge, and the in console settings are also limitless. The problem is that this is hugely faulty controller. Face buttons were going out a little over half a year after it was purchased, and it was not used too much. And this is a common issue unfortunately. I've lucked out that i had total tech so I could easily swap out the controller for a new one. Cause for a controller that costs $170, these faults are inexcusable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great controller with fantastic settings and great hand grips. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller light and fast charging great color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller in the world. Love using this for multi-player games such as war zone. You can map the buttons on the bottom to what you want to you can play better. Has a long lasting battery to keep you playing all night. The best controller period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller of all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thing this is the best controller you can use actually, is my best buy of this year, and for my membership discounts is was a good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but very pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller and is very high quality. I can only recommend it if you’re looking to splurge. If you have money, go for it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the Best Buy warranty!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out saying I play Xbox at least 3 hours a day. I am 48 years old and have played on pretty much every system over that timeframe. This controller is the best one I have ever used. However, it isn't perfect. The first one I got right after they came out had an issue where one of the triggers sticking a few months later. I swapped it out using the Geek Squad warranty for a new one. Purchased another warranty, and this one started having movement continue after releasing the right stick, after about a year of constant use. Makes it challenging to play certain games, so I will be swapping it out again and getting another. Buy the Geek Squad coverage. Totally worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and dependable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and dependable controller that stays charged for a VM long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller , I play warzone much faster because of it and the only down side I found was it Gets stuck drift very easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller NO charging case though

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality worth it for the price over the standard controller. Just know this one does not come with the case or any paddle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but faulty controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it doesn’t break. Really like the built in battery. Feels good during long play sessions and the finger paddles on the back are programmable and are excellent in games such as PubG. I use the paddles set for consumable items which makes healing and buffing on the fly simple between shootouts. Have to give it a negative review due to the fact I’ve had to warranty replace it once after only a couple months of use and the buttons and thumb sticks went bad faster than a standard controller.

    No, I would not recommend this to a friend