Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$201.49

Customer reviews

Rating 4.4 out of 5 stars with 16746 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 16,746 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift for husband

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. No complaints Got it on a good deal with my membership

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Solid controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and durability. Built solidly and love the customizations that this controller allows.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Feels good, but Bad Quality control and not worthy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controller felt good when sitting on the hands. The dome joystick and the adjustable tension makes it really comfortable to play games. But there are still some issues on the controller I received. I can hear something when I shake it; the dead zones of the joysticks are even larger than my regular one s controller; the top part along with the bumpers is a bit loose. I don't think paying almost $200 for a possible defective controller is a wise choice. Also, as a PC gamer, I don't feel the upgrade worth that much of penny that is 3-5 times more than a regular one s controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller! The weight and control of this controller makes every input so smooth it is definitely worth the cost it will pay for itself!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pretty good if on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my new gaming laptop, it’s great and better then my razor Controller I have. BUT buy on sale for the price I say you can get the razor and be happy, if on sale then it’s perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller especially if you use additional paddles. However the controller does not seem to last more than a year without starting to develop stick drift and bumper issues. I've been through three controllers in less than 3 years with moderate to heavy use. If you buy a BestBuy geek squad extended warranty, just be aware that if you have to use it, you will have to buy another new policy for the replacement controller. The 2 year policy ends as soon as you use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson’s Birthday Present

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was exactly what my grandson wanted for his birthday! He was very excited to get it and has been using it every time he plays his games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller hopefully it last long and not need a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy is to play Warzone good controller is so fire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a better controller than what came with the system

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Needed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection and stylish. It holds good battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these controllers mutiple times and i will say there is a bitter sweet relationship with them. They allow for an overall better gaming performance for sure but much like all other controllers stick drift is a major issue after awhile, and if you can fix it then it can last for a few years, but eventually the wear starts to become apparent like with all other things.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good grip

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good grips and i love the paddles. Some buttons feel a little sluggish sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Good grip

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the thumbsticks are interchangeable and can change colors i order mine from cbox labs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, would buy again if this one ever breaks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not the best quality, very expensive

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is awesome. This is my second time buying though, they don’t seem to last long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and the controller is very sensitive and would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite 2

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOLID elite controller. No stick drift or anything and havent charged it in weeks but use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out. I got 2 of them and they work great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic controller for those who really want it.

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for those who want a little extra out of their current controller. The rubberized grip feels great, and the thumb sticks are responsive and feel much more durable than the regular Xbox controller ones. One thing I wish Microsoft would do is create more color schemes without keeping the back of the controller white, which sort of defeats the purpose of a darker color controller. (The included USB-C cable is great as well)

    I would recommend this to a friend