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Customer reviews

Rating 4.4 out of 5 stars with 16774 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 16,774 reviews
  • Rated 5 out of 5 stars

    100% Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote despite some of the negative reviews I’ve read about it. I’ve owned it for a little over a month now and have used it almost daily. From my experience I’d give it a 9/10. It feels really good in my hands, slightly heavier than the original Xbox remote. I like the fact that you can charge it inside of its case when it’s not being used and the case is really sleek and durable. The battery easily lasts a few days without charging. The only issue that I’ve had with it is that it has drifted 2 or 3 times so I know that it does exist now. It hasn’t happened often, and it’s not a continuous issue so far but it has happened and you immediately notice when it occurs. Besides that I do enjoy this remote and would definitely recommend it if your into shooters like COD, Apex, Halo, ex…my only suggestion would be to pay for the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality accessory for serious gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is very high. Have had a few issues with button sticking, but it seems too be decreasing with use. The customization options are outstanding. The paddles are game changers. Battery lasts a long time! It’s built like a tank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I’m partial to the PS controllers due to not liking the feel of stock XBox controllers, this one is amazing. It’s got great weight, and feels like a premium product. The personalization options are great and it’s very easy to setup. If you play a lot of games, get one. Your hands deserve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great premium controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller! Has a premium grip and good weight to it. Not built like those cheap plastic ones. The trigers and analog sticks are reslly good out the box but once you customize them theyre on a different level!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller it’s heavy no batteries, the charge last for a long time overall it lasted about a year and half. Better than the original version but do recommend getting the 2yr or total tech warranty on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has changed gaming on my Xbox forever. I don’t want to game with any other controller. From the grip, adjustable triggers, paddles, and options/settings; it’s incredible. The only downfall is that it’s my 4th one. The Rn/lb for me have broken or become unplayable because of how hard I need to push down on them. I don’t know if I personally have had bad batches but that’s my main complaint. For a controller that is very expensive I should only have to purchase one. But like I said I don’t want another controller lol this makes gaming very fun and they’re a breeze to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lauti,

      We're sorry that you've had issues with your previous Xbox Elite 2 controllers. The limited manufacturer's warranty for this product has been extended to one year. If you run into a problem with this one, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light. Comfortable in hands. Nice grips highly recommend if you are looking for the basic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Drifting away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiples of this controller and there is one major issue... Stick Drift. If they could fix the stick drift issue this would be a perfect controller. I have had them drift straight out of the box. It is pretty dumb that Microsoft hasn't fixed this issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So So

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. I love the weight and how it feels in the hands. I wish there was something that explained the button mapping more on the app. It claims to have all of these configurations, however I think that it boils down to the paddles are tied to the main buttons so they are not additional buttons they are just replacement buttons. What good is having two of the same button? That is lame

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product peforms up to expectations. The grips are soft and comfortable while being grippy. The changeable parts are wonderful to allow adaptation for play styles and performence base bonus. Asjustable triggers allow for relax gaming to professional performence. This product comes with a charging dock to allow that you never run out of battery life. The case is super durable and quite useful giving space for the inchangable custom parts. I would recommend the product to anyone with Xbox, and PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is durable and comfortable to hold, with a long-lasting battery life. Overall, the Elite Series 2 is an excellent choice for gamers who want the best possible experience. Keep in mind that the Elite Series 2 is a premium controller and priced accordingly. If you're a casual gamer, a standard controller may be sufficient. But if you're serious about your gaming and want the best possible edge, the Elite Series 2 is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox/PC/Mobile Controller!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller that exists. Do not waste your money on standard controllers or knockoff brands. The elite two is of such superior quality that it would be blasphemy to use anything else. The controller is hefty in your hands. Nice weight and feels great. The paddles on the back have excellent customization. You can even alter the buttons on the front to be whatever you want. Fully customizable. You can have infinite presents from what I saw, and you can have 3 active presets and can switch to them at will by a press of a button on the controller. It has clear indicator lights that will tell you which one you have on. This headset also works perfectly with PC as well, if you have Bluetooth capeablities or plug it in. I also use it to connect to my phone. This controller is fantastic! Buy one and you won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the privilege of upgrading to the Xbox Elite Series 2 controller, and I can confidently say that it has completely transformed my gaming experience. This controller is a true masterpiece in every sense, and here's why I'm giving it a well-deserved 5-star review. The moment you pick up the Elite Series 2, you can feel the premium craftsmanship. It's sturdy, ergonomic, and feels great in your hands. The materials used are top-notch, and it's evident that Microsoft paid meticulous attention to detail. The ability to customize this controller to suit your gaming style is unparalleled. With adjustable thumbstick tension, swappable thumbsticks and D-pads, and programmable paddles on the back, you can fine-tune it to perfection. It's like having a controller tailored just for you. The Elite Series 2's performance is flawless. The responsiveness of the thumbsticks and the hair-trigger locks for faster shooting in FPS games give you a competitive edge. I've never experienced any input lag, and the controller's accuracy is on point. The battery life is impressive. A single charge lasts for many gaming sessions, and the included charging dock is convenient and ensures you're always ready for action. The companion app for the Elite Series 2 is a game-changer. It allows you to create and save multiple profiles, making it easy to switch between games with different control preferences. It's user-friendly and adds another layer of customization. Despite the hours of intense gaming, my Elite Series 2 still looks and functions like new. It's clear that Microsoft designed this controller to withstand the rigors of serious gaming. The controller connects seamlessly to my Xbox console, and the Bluetooth compatibility with Windows PCs makes it versatile. No fuss, just plug and play. In conclusion, the Xbox Elite Series 2 controller is an investment worth every penny for serious gamers. It's a game-changer in terms of customization, performance, and build quality. Whether you're into competitive eSports or just casual gaming, this controller will elevate your experience to a whole new level. It's not just a controller; it's a gaming masterpiece!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my gaming experience forever !! :D

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve ever owned for my Xbox Since 2019. The extra buttons and paddles made my gaming experience so much easier and enjoyable, especially with mechanics being a lot more complex than it was a decade ago. Addition with different profiles, I’m able to switch depending on the game I was playing whether it was Fortnite, call of duty or rocket league this controller did it all. For the price, I say it’s worth it with the functionality that it brings compared to the standard Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top tier controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I’ve had so far and awesome battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice grip, the option to swap out joysticks and pad is nice for fun customization. Option to add paddles and set trigger depth is awesome. Excellent battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept, marred by QC issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st elite controller was 1 that I absolutely adored. Until about 6 months of ownership and the right stick started to drift to the point of un-playable. When the new 1 was announced, I thought I would give it a shot. It arrived on release day and worked great for the 1st couple of hours. Then I noticed that the A started to stick or just not register. This is apparently a known issue and MS support is supposed to take care of it. Time will tell... Aside from this, if you were a fan of the 1st, this should be an upgrade. The rubber grip fully wraps and is something really special. The 3rd trigger adjustment is actually really cool for fine tuning. For example, on the left trigger I have it 1 click for a slightly shorter stop. On the right, I have it maxed out for the shortest possible pull. On call of duty, I am able to fire a pistol or marksman rifle faster as the trigger resets faster. The sticks are still a highlight with adjustable tension, and different sticks let you adjust the length for speed or accuracy. The D-pad is still probably the best on any controller. It's accurate and can be swapped from the disk to a traditional 4 way in a matter of seconds. Lastly, the charging. USB C is the way of the future and its in there. The carrying case also allows for charging. Great controller, but the QC issues really bring it down.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jack,

      Thank you for sharing your feedback on the new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying it for the most part, but sorry to hear there's an issue with the A button. If you haven't already done so, we recommend exchanging it for a new one at Best Buy. Otherwise, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to replace a PC controller that just didn't work for what I wanted. Xbox controller pairs very easily with windows through Bluetooth or through a wired connection. This controller comes with everything you need to customize how you want. The back paddles can sometimes get in the way but it's not a big deal. You can also remove them if you don't want them. The Xbox accessories app is very easy to install and program the buttons to do whatever you want. And it feels like a solid overall option if you need something to work seamlessly with Windows, Xbox, iPhone, android. I would definitely recommend this controller if you want more customization and options than a standard controller has. It is a little bit expensive but I would say it's worth it if you're a serious gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the Xbox Elite Controller and I'm seriously impressed! The build quality is top-notch, and the customizable features are a game-changer. The textured grips feel great in my hands, and the adjustable thumbsticks allow me to fine-tune my aiming precision. The extra paddles on the back are a game-saver in fast-paced shooters, giving me quicker access to essential commands. While it's a bit pricey, the performance and customization options totally justify the cost. Definitely elevates my gaming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customization Great handling Great overall product and performance

    I would recommend this to a friend