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Customer reviews

Rating 4.4 out of 5 stars with 16735 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 16,735 reviews
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Amazing gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming controller out there. Great feel. High quality. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller just didnt come with the pads so bad to replace it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Expected to break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good but 100% chance if breaking 12 months so i got bust buy warranty to protect it. Good deals buys are always at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, perfect feel. Definitely recommend. #THANK LYOU #BESTBUY

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Best Controller on the Market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. Love the feel and weight that was used in this design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Good controller but needs better Quality control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with Buttons going out! Controller is very solid and feels high quality. Quality control could use work for functionality! Heard not all of the controllers have issues so you could get lucky and if you do its probably the best controller out there when it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable and quality build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People tend to complain about stick drift. Had mine for over a year now and no issue. You can tweak the tightness and settings to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Rugged controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controller is very well built and great for xbox or PC gaming. Very customizable from changing analog sticks to increasing the tension of the sticks. The rear additional paddles are a game changer! Opportunitys are endelss utilizing those, Though at a price point of close to $200 finding one on sale would be a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming such a different and better experience!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Give me $400

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such an expensive controller, ive had more problems out of its bumper buttons then any controller ive ever had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this control but make sure you invest in the insurance!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Worked great for 6 months, then R1 stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for 6 months, worked great, then R1 stopped being responsive. Now it takes a huge amount of force for it to register. Overall, the gamepad is ok, but besides the materials i think a regular series controller is better than this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller for PC gaming.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has been rock steady for almost a year now and still performs flawlessly. It was easy to set up on the PC and has never had issues with connecting, or disconecting during gaming with the bluetooth connection. The battery life is very good as well, this will go several weeks without needing to charge for daily gaming. Highly recommend this product to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller, kind of annoying how you can’t lock the magnetic joysticks or d-pad in place. Sometimes you can easily flick them off, specifically the joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller since my old series 2 was broken so i bought this one and it is definitely worth it. Besides the color not being the same there isnt much of a difference controller wise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller but needs fix

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new elite is a big upgrade from regular controller. Feels better and super smooth and solid. Charge lasts a long time and the cradle is convenient. Bad thing is upper left bumper goes out. It happened twice after about two months. Also the last one had drift. If you stop pressing forward on the stick, the dude will still walk forward even tho you aren’t touching the controller. Replaced under extended warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Stick drift issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Would give 5 stars but i jag to replace ever 7-9 months for stickdrift.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time and the controller feels amazing. Appreciate all the help at the Puyallup Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think this is a great product for your kids, and the order was ready right away for pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a discount very useful and still havent had any problems also couldn’t find a better price than best buy

    I would recommend this to a friend