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Customer reviews

Rating 4.4 out of 5 stars with 16734 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 16,734 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well, all accessories are included, the battery lasts a long time—overall, an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on it, would recommend if you want the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COD player here

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COD player here. Instantly got better after using this controller. Back paddles are a game changer.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    High Quality Controller with customization option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. Super easy to change the D-Pad or the joysticks. My A button feels a bit sticky although it has not messed with my playing yet. Mapping buttons to the back paddles is extremely easy and can be done at anytime. If you do not want to use the back paddles, they come out very easy. This controller is great if you like to customize and plan on using the back paddles. I use the paddles not competitively like one would assume so even just mapping the A button to the back top right paddle can be nice for some.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brett,

      It's fantastic to hear that you're enjoying the customization features and back paddles of your new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced your play experience, too. If you continue to experience problems with the A button, we suggest reaching out to Xbox Support for assistance here: https://support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Stepping up the GAME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super amazed at this controller. Received as a birthday present from wife. Apparently the BB employee pointed her in the PROPER DIRECTION... she knows I'm a hardcore gamer and wasn't looking for or needing a typical controller. This thing is a beast! I haven't even begun to exploit the power, but I've built a couple of game specific control schemes and felt the difference in make-quality. The internal battery life (~15-20 hrs) is definitely better than what I've gotten from my recharger packs from Nyko charging base (typically 10+hrs). And looking forward to solid compatibility with Series X systems!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Noice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight distribution, premium materials and customization accessories included. Would be nice in other colors or being able to swap out the faceplate, etc. Also, when storing the included USB charging cable in the case along with the controller itself it is advised to remove the sticks so that the cable doesn't potentially cause damage.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing feels so good in your hands. Love how you can adjust the shooting trigger. And adjust tension on the joysticks Really premium. Can't go back to a regular controller after this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for letting us know how comfortable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're loving its configuration features, too. We also hope you never go back to a regular controller!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Battery lasts more than a day without charging. Also, very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller little no issues, love the grip and paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in my hand when playing video games. I like the extra functionality that the paddles add. It feels a little heavy, but not enough to bother long play sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements over Gen1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft stepped it up with this contoller here are the improvements I really think stand out 1) Grips changed, my last to controllers they came off.. it is different on this one and feels like it will handle the stress of gaming longer 2) Buttons, the buttons feel better, from the lit up Xbox button to menue and ABXYs 3) 4 saved settings for different games, with the light indicator 4) integrated recharble battery and charger in case 5) smaller paddles making them better located for use Still working on cons list but here is the only one I have so far 1) charging cored is a little difficult to feed through the carry case to the charging base.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying the improvements in the Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip, responsive buttons, internal rechargeable battery, and upgraded configuration options. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it compared to the standard controller. I highly suggest it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is by far the best because it comes with components that otherwise would cost a lot more. Another benefit is that it’s it’s case charges the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level Up your Gaming Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazeballs!! The programmable 4 back paddles are a game changer. Takes awhile to program for different games and profiles but it’s worth it. Only for experienced gamers!- if you’re a newb concentrate on learning how to play first because this will confuse tf out of you but long time gamers don’t read anymore BUY NOW!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal on Elite 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm appreciate Microsoft offering a cheaper elite 2 controller for those who already have a case and flippers. Great deal and sometimes even on sale for cheaper at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent Controller but not worth cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller was just as good for sensitivity and control. The handles wore and started to separate from the rubber, so I needed a new controller. I'm not sure what was expected of this new controller, but it does pretty much the same. I do like the idea that it will be compatible with the new Xbox coming in Nov/Dec 2020. The one new feature that is great (so far) is the rechargeable batteries. I would use rechargeables in my old controller, but would have to keep swapping them out. With these, I just use the USB cord which I like a little more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade over its predecessor. It's great to hear that you're a fan of its built-in rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Easy to use but doesnt last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate giving this a 3 but its only because i had 2 of these in 1 year. I bought one the stick locked up , easily exchanged it because of warranty and the new one locked up in less then a week. Now the plus is its easy to set up and it has multiple sticks that work well with my thumbs. But for being the Xbox brand, im disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Good when it works...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite controller. I've had it for a little over a year and the buttons are already going to crap. It gets a three because when it works it's great. However, I wouldn't recommend this controller to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Graat Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in hand buttons are smooth.. Definitely improves the way tpu play..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The sole method for playing the series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Elite Controller Series 2 is an exceptional device that offers a wide range of customizable features. It is the sole controller I utilize for gaming on the Xbox Series X.

    I would recommend this to a friend