Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 16,726 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent controller with many customizationfeatur

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I can say I really enjoy this controller. It fixed many of the minor issues with the elite 1. The controller itself is the size of the average Xbox one controller. The grips feel natural and don't get in my way. The paddels, even though I don't use them, seem like they would be comfortable for someone who uses them. The battery lasts an incredible amount of time before it needs a charge, which can be charged in the case with the attached usb-c cable. Overall, I am happy I bought the elite 2, which is worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying the updated functionality and design of your new Xbox Elite Wireless Controller Series 2. We're glad that it's a comfortable fit for you, and that you're a fan of its rechargeable battery. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good upgrade not great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little upgrade from the regular controller. I’m just waiting for the controller to break like the rest of the Xbox controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    No big deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By no fault of best buy, xbox has this overpriced even for what it can do. The functions are unnecessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I have ever used. It fits in my hand perfectly. Conferable after a long play session and the programmable keys are a must now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Some Stick Drift out of the box

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid controller, but I wouldn't say elite. There is a little bit of drift on the right thumbs tick. This can be reduced through the Xbox Accessory App. but from what reviews I have read, this is a fairly normal issue with these controllers. I would say it is worth the Black Friday $100 price point but would recommend going a different way at higher retails.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great quality controller!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been working great with no issue, I love been able to customize and use the paddles and to have peace of mind with the protection plan that covers me for 2 years which is a must with the high end controllers, “I would definitely recommend the controller”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Buy.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Very comfy, slick, great grip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I switched from PS to PC gaming. This controller is amazing. Extra buttons come handy when you play. I have a heavy thumb and keep pressing the analogue stick. This controller allows you to disable it and just use the paddles. For me this product was a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it helps me with my arthritis i wished they had more colors than just the black And the white and the blue, the nice that they had purple on it or pink on something like that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controllers are awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite controllers are the best way to go if you want to really get your game on lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good even for casual gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it came with the pieces and stuff but it didn’t. That’s my fault for not reading it correctly lol. Good product overall tho. I’m not a big time gamer and I’m glad this one is fairly simple to use. It definitely has helped me improve my firing rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Won’t get anything else

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for my gaming wish the mechanical aspect would last longer than a year but what can you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be a bit hard to swallow the extra cost of this controller but it is well worth the price. It takes a little while to get used to the controls, shape, and weight of the controller especially if you have been using the standard controller for a long time. Love that you can customize the buttons and triggers to your liking as well as the config of the buttons. An extra bonus is the battery life (which I didn't expect).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this, however my first time was years ago so my original did last me years! This is a great controller and it is pc compatible

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite controler

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote was awesome. I love the way you can customize the color on the remote. One thing I want to mention is one of the triggers have an a wired noise a some problems when I press the trigger.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Perfect until flawed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love using these controllers but the longevity of the sticks before stick drift kicks in is killing me. On my second controller, the first one both sticks had serious stick drift that I could not handle and my Right Bumper became useless and stopped working. My second one now after six months my right thumb stick is now having stick drift making it impossible to use. Its perfect until issues arise.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zavala,

      We're glad that you love using your Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Terrible drift right out of the box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great, feels amazing in your hands. The paddles work wonders in first person shooters. Stick drift is terrible!!!!!! Right out of the box you expect a brand new 180$ controller to be perfect. Noppp!!! Not here always has drift.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, but...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but little expensive considering it doesn't come with the extra buttons it's specificity designed for. You have to buy the case that comes with the extra sticks and buttons. Some metal parts instead of plastic. Works well and feels solid.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Better than the first one

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is better than the first elite controller. Better quality and more customizable settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, but this is my 4th one that has had stick drift. Very sturdy and everything.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft