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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 16,726 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Not for average Gamers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Series 1 and this is def an improvement, it feels heavier to me. Also the wireless/plugless charging makes it so much better than the series one. It also feels tighter to me, could be a placebo. Using it on my XBox Series XX with no issues. Best to get this when it goes on sale as the price is steep. Should be included as an upgraded option when you purchase the new X Box Series X. This is really for those who need it not your average gamer to be quite honest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device, works perfect I love Best Buy and can’t wait to get my next product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the standard controllers. But they do not last much since the buttons start to fail and get stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good if you’re lucky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left Bumper broke and theres is moderate stick drift on both sticks after 4 months of use.. outside of warranty date. Controller feels very high quality, looks and feels great but just doesn’t seem to function so. I’ve never had this many issues with my past $60 Xbox controllers. Disappointed their premium version is a downgrade in reliability.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Arturo,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Yesss!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is really stable. It feels good, very heavy. The charge lasts a very long time. It’s definitely for pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the paddles on the back does take a little getting used to, I’ve accidentally pressed them a few times. Mapping the extra paddles and learning how to use the profiles does take a little bit of patience, but works great once you get the hang of it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid controller, with shotty app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is solid, except for the slight stick drift which I assume is a product of my mishandling of the controller not a fault of the controller itself. The software however is terrible and left my controller unable to be customized for a few months while I waited on an update to roll out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote. It’s worth buying I. If I had to start over I would buy this remote

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Opinion on Elite Series 3 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what you pay for. I would just recommend getting warranty though because it’s just a matter of time when the controller will have some sort of malfunction mechanic going on. But overall it’s a good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for about two years and still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Yay xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cream of the crop in my eyes. Novice gamer but the paddles and customization is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    8 month review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was great, felt very nice in hand battery last long time but joy sticks have started to go i am an average gamer....LB button works if you press very hard...left and right stick both have drift cleaned it out before never dropped always stored in charger case, if you buy this remote 100% bu warranty worth every penny will be replacing asap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox series 2 is better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my worn out elite series, with the new version. My old unit had played hard! This new series 2 has great new improvements, also the new unit is not a duplicate. You can not swap parts from the old to the new. I have my original fitted with round top sticks on it, the new unit only allows one of these, on one side or the other. You can not use the old sticks or any other remove able controls. So yes I love it for being well made, but just not compatible with the older elite.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. It's wonderful to hear that you're a fan of its updated customization features, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Love my Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to change out the pieces and the controller is nice and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Woahhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and everyone in my family loved it I can’t believe it’s real.Buy as many as you can .

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Worth the extra cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Son. He said it’s great and I was tired of buying the 40 buck controllers that drift after 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great recommendation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was recommend by a Best Buy and it been amazing! Love everything about this remote

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built controller! Love the different mappable buttons as well as being able to change the color or the Xbox button

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for Inlaw. Expensive but he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    An improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a sturdier and better feeling version of the Elite Controller than its predecessor, but these controllers still do tend towards defects and issues. You will not regret getting this controller, it's incredible, but you will regret not getting it with a replacement plan. Do yourself a favor and experience this amazing controller with the peace of mind of knowing that if something happens you can replace it.

    I would recommend this to a friend