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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16727 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 16,727 reviews
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Everything about it is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip and controller is better than the first , not complicated but I got sticky buttons .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The battery holds its charge. Comfortable to hold while playing gamea.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jerry,

      We're happy you are enjoying your new device! We've designed your new Xbox Elite Wireless Controller Series 2 to offer our users the in-game control they need, while hosting a comfortable and user-friendly interface to improve the overall experience. We're thrilled you have found it to be the perfect addition to your home setup! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Expensive But Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feel and solid build. So far no problems. Like the adjustable triggers. Will keep an eye for stick drift. Triggers are great because they can be tightened down. D pad feels odd being multi-direction. Overall pretty good. A bit overpriced tho.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but they do wear out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the classic feel of Xbox controllers with an upgraded feel, then the Elite 2 is for you. Though the warranty plan is recommended as most times these do start wearing out.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent Purchase - Small Caveat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is excellently customizable, easy to use, but slightly over-priced compared to comparable controllers in my opinion. Only really negative is the paddles aren't as good as some other controllers - had to rearrange them to feel better for play.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Controller Period.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. So many customization options. Its so comfortable. Playing fps is where this shines. Must Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to our Xbox accessories, it is rechargeable and fits nice into your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throw your Scuf controller in the trash. Go for the Elite Series 2…much more nicer and does everything the Scuf does..plus it doesn’t make a $400 paperweight like mine did. GET THE 2 YEAR GEEK SQUAD WARRANTY because you can experience some issues but they will swap it right out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    High quality controller, a bit overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing quality with all the bells and whistles, but probably not good enough to warrant an almost TWO HUNDRED dollar price tag. You will feel buyers remorse for awhile, but very good quality - it’s Xbox’s best controller ever made, period.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    The Good, the bad, the ugly, the series two.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing to replace my series one elite controller, I was able to get in an order for pickup for the series two. And while I haven’t encountered any drift issues, I have a sticky/defunct A button. So now I have one dedicated paddle after doing some remapping of the paddle controls to manipulate the function of the A button. It’s not ideal, however it works in a pinch, took some adjustments on my case, as I had not used the paddles on my series one. Lucked out on the left and right bumper/trigger buttons as they all work without a hitch. I do like how you can adjust the tension in the control sticks a major improvement over the series one, though I do see this eventually leading towards drift issues, especially since I have mine pretty much as loose as possible, FPS and the like, gaming pretty much faster/wider range of motion. To that end I did get geek squad coverage, should a drift issue arise. I can understand why the price may be a no go for some, but if you’ve got a Series S/X, then why not have a controller on the same par (more or less)?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there is an issue with the A button. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    No more sharing 1 controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now both my kids can play games together instead of passing the controler back and forth !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as an elite, but still a great controller for the price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    core controller

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller I purchased so far I haven't had any stick drift gameplay is smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller coming from an Xbox 360 contr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customization of it, rubber grips feel better than I thought they would, the paddles are a nice addition especially for jumping in games. Very high build quality. I would buy another if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    makes gaming better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a few of these for myself and friends. great feel, great customization and worth every penny.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you and your friends are enjoing the feel and customization options. Wishing you all happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite indeed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel, great grip and heft. Also comes with a very nice charging cradle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carlos,

      The charging cradle sure is an exciting bonus inclusion! Thank you for sharing your thoughts with us, we really appreciate your input. We're thrilled to hear you appreciate the improved grip design and overall weight and construction of your new Xbox Elite Wireless Controller Series 2, and all of the ways we have built upon the design of the previous generation. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Controller for Call of Duty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I’ve gotten in a while! I was hesitant to spend the money for a controller but it was definitely worth it as it is so easy to customize to the kind of player you are. The detachable thumb sticks and paddles are easy to customize for crouching quickly and moving fast in the COD game. The case is sturdy and charging is simple and fast. From what I can read you’ll also be able to use this controller for the upcoming Xbox system so worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to replace parts. Nice gripping nice to play with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gret controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great. The pros are that it last long. Doesnt need to be recharged right away. The only con is that its a bit heavy. Besides that, great controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra grip and buttons. Although after a couple months using the remote, either the left joystick or right bumper would begin malfunctioning. Best to put a warranty on it just in case this happens.

    I would recommend this to a friend