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Customer reviews

Rating 4.4 out of 5 stars with 16736 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 16,736 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    V2 is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the v1 so had to get a v2. Consistently sold out until I got lucky. Wish I could pair it with a series x… (looking at YOU Best Buy). Would like to buy more stuff from Best Buy and not get threatened about my credit card being canceled from lack of activity cause BB can’t get merchandise in stock…

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you haven't been able to get a Xbox Series X yet, we're working hard to make more available. We recommend checking back with Best Buy online regularly for stock updates.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Bad stick drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stick drift after a couple of months. build quality isn't what I expected for how much you spend on a controller. Stick drift is horrible after a couple months use. If you have the money to dish out for the controller than go ahead and buy it. It works great when it is working but once stick drift becomes a issue its over because things like stick drift matter alot in fps games and pretty much any game where there is a aiming mechanic involved. Microsoft definitely needs to focus on this issue more on the next model. Thus for now I only give it 2 stars due to the price along with the lack of build quality due to the stick drift issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    It’s a Great controller but…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing been using it for a couple of days and i love it, but if you are a casual gamer honestly I would say dont get it, I play casually maybe three times a week, and even thought it feels nice in hand, it doesn’t really do much of a difference than my regular xbox controller,.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great it’s my main controller now i use it for all the games I play. The best feature is i can control how sensitive the triggers are and the custom button mapping

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox since day one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first elite controller. No problem still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No batteries!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller glad i dont have to use batteries anymore!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my son. Solid and well made controller. Works as described

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and durable but i think its too overpriced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller, very well designed.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this controller for the better part of a year now and it has been nothing but perfect. I love the fact that so many of the parts are modular and can be swapped out or removed. The controller is very well balanced and feels very comfortable during long play sessions. The charging dock and case are excellent as well. It's expensive but definitely worth the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nathanael,

      It's great to hear that you're enjoying the design and customization features of your Xbox Elite Wireless Controller Series 2. We're glad that it's been a comfortable fit for long hours of play, too. Thanks for sharing your experience; we hope you continue to have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of my all time favourite controllers. I love the grip and the weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, for a great price!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for myself a year ago. Since then this controller has been absolutely amazing! I’ve been able to keep up in all the latest games and compete against others well. Would most definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down must have controller good weight quick button reaction

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized user interface and improved button functionality of your new Xbox Elite Wireless Controller Series 2 is truly unmatched in the space, and we're thrilled you have been enjoying your experience. We agree, it's a must-have! Thank you for sharing your thoughts with the community, we appreciate your feedback. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Definitely the best with some issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it 4 Stars because this is my 3rd one. It's definitely the best controller out there. But always seems to break a year or 2 down the line. I literally use it and set it down. Never throw or hit it. It's either the directional pad sticks, right bumper or stick drift. Frustrating because it's not cheap. Get the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this controller are great and the battery life lasts along time

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Whatever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is meant to break, they have insurance for a reason. This is my third one. Sadly its the best controller out there, but will break over time no matter what. Horrible stick drift is known and buttons getting stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they had it in stock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new elite controller! Beautiful finish with the matte black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy/xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all around service and quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Looks great and feels great when playing. Love the extra features on this advanced controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controlller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out if this physical universe, futuristic, parallel universe aliens are silently breathing aside, gaming controller perfect for human race and growing generations that are so eager to jump into the future!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller last me for at least a few years if you take care of it, and love the blue touch.

    I would recommend this to a friend